GOLDEN GATE RELOCATION LLCReviews of goldengaterelo.com

I hired this moving company for my relocation from California to Texas. Unfortunately, my desktop was left behind during the move. Despite sending continuous emails over the past six months, I haven't received any response from them. Their lack of responsibility is disappointing, and I wouldn't personally recommend this moving company.

All these reviews are the same about this con artist company. No license to move furniture or licensed responsible movers. All hired on the spot, which is why all the items are damaged. Shame on you Whitney Wade and Jim and lana. Your day is coming..

Do not use this company to pack your belongings. I was told items would be wrapped with paper and tv boxes uses (for our large curved monitor). Neither was true. I have pictures. When my items were delivered (my photo albums dangling out the door of the truck), I was only offered the chance to use their complaint service which is a clunky, time-consuming website. After cataloguing all the damage- including our broken monitor (which is an $800 item) we were offered $124 if we signed a release that would gag us from telling this story. We did not sign. Some items were lost with no apparent effort to find them. Research your moving company. And don't use this one. (Second issue which could have been costly, but I had read the contract: when truck arrived across the country, the local contact tried to have me pay an additional $1000. He fabricated a reason and I stood my ground. If you are not someone who reads contracts, beware."

see a copy of my email to the company below: Whitney, I am becoming increasingly concerned about my property. I have now paid my bill but no one has contacted me about delivery times. What is going on? Am I being treated this way because I am considered a difficult client? Or is this entire operation a scam and my property is stolen. (your reviews and customer feedback is both horrible and extremely scary online!) What in heaven's name is happening. I am working right now and can't just willie nillie take time off when you feel it suits you to deliver. I have given you almost $5500 of my hard earned money (during extreme financial hardship) for a move where all kinds of promises have been made and I am sleeping on the damn floor like a bum. I am not available on the dates of 17 through 20 January, so does that mean I sleep on the floor another month (or is my property really stolen) . I need some real answers accompanied by a constructive outline of when to expect my property, or I am going to have to report it to the relevant authorities. You demanded payment and yet delivered nothing! Yet again My new number is 832-857-3841 Iam also reporting this on Yelp and BBB

They are the worst stay away from them , first they quote you a price but after your belongings are loaded on their truck the hit you with a tons of extra charges, their driver was high on marijuana they damaged my forniture , they are the worst

Use caution with this company San Diego area. So far, I have lost ~$7,000 due to improper packing, damages, and incorrect paperwork. I had my items packed by 4 packers and 1 supervisor who was supposed to write down the contents of the shipment in August. It went into their storage and was delivered in September to a storage locker. There were several boxes damaged at delivery. I still have not received the paperwork I signed stating the damage to my artwork--thus the extra insurance placed on the items is void. 1. Packer who took "care" of my artwork shoved several art pieces into boxes with only one sheet of thin packing paper. Had several pieces damaged, few thousand dollars and not replaceable. 2. Just found housing and starting unpacking. The boxes from the back bedroom that we could not observe due to hallway blockage by the packers did not have packing in it at all, items were throw half hazardly and items were damaged. Also a plastic container with Christmas gifts that I had saved from across the world, items bought specially for when I bought my first house along with some of my retirement gifts were removed. One large box that was damaged had an unusual open space. It was the size of the plastic gift container. In all fairness, 1 of the 5 workers did an excellent job and was in view the whole time. 3. A dish pack valued at ~1000 was not in the shipment, 4. Trying to get resolution has been difficult. I have referred to different people and calls are not returned as promised. The person I spoke with today said they could not find my items. I asked for them to check cameras in the warehouse and check with the driver. They have not done this. I also asked again for the paperwork I signed with the damage I could tell when the items were delivered to try for a little reimbursement. 5. On packing day, the supervisor logged the items incorrectly. He had listed a box when it was furniture, a bike as a box, etc. difficult to figure out what is missing when the numbers are incorrect. 5. I was very kind to the packers providing food, water and drinks. I also gave a 10% tip which was significant. Now I am questioning my generosity. 6. I have gone through seven international moves and have never had the damage or the lost items as with this company because what I believe the movers I worked with before this company took pride in their work and wrapped the items appropriately. All could have been prevented. 7. If you decide to use this company, make sure you have one person observing for each packer, check the listing closely, do not let the movers out until you count each and every box and do not use their storage. Very disappointed in the unprofessional work done and damages. I promise to update this if the company finds my items or can tell how it was lost via surveillance videos.

The moving company broke several of my things, including a 75"TV that cost $1400. All in all, the damage amount was about half the cost of the move. The amount they offered to pay for the damage to all my things: $102. If you have to go with this company, make sure you purchase additional insurance. Or better yet, go with another company that will make sure they move fragile items carefully. I should have just sold my things before I moved and got new ones once I got here. Lesson learned.

STAY AWAY! Is there a NEGATIVE review I can give this company, scratch that, they are not a real company. You can read reviews on Yelp, Google, BBB complaints and here on Trust Pilot and you can learn all you need to know about this fraud of a moving company. You don’t have to go far to realize they are scam artists who fraud their customers of their money while damaging their products. I’m surprised they have not been shut down or their owners have not been locked up yet. It’s a shame to watch these people get away with this, the people who work for this company should be ashamed of themselves. Expect a bait and switch on your price, you will agree to a certain cubic footage and even with exact calculations they will arrive day of the move and switch the price on you, make sure to confirm with the foreman they are not changing the price and make sure they agree to you recording the confirmation with you prior to them loading the truck. BEST STAY AWAY! You have been warned!