No response
People took forever to respond to questions and emails.
By Chantel
Response from Gold and Cherry· May 10, 2023
Hi! Our office hours are 9 am-5 pm EST, Monday - Friday. Please make sure to send your emails to [email protected]
Sunday, November 8, 2026 · Customer reviews of US businesses
The Fair Hearing score
Poor
681 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Gold & Cherry, Delaware USA based company since 2014. Innovation awards winner for designing and creating one of a kind smart solutions for Apple products including Smart cases for the iPads, iPhones and the Apple watches as well as premium keyboards, hubs, desk station and other accessories.Why US? GoldandCherry.com Provides professional hardware and professional customer service to provide 100% satisfaction guarantee for our clients along with3-8 days Super fast Free shipping from 🇺🇸 USA for Domestic & Worldwide orders.Want to consult with our iPad specialist?Email [email protected] +1 (302)278-0255
Gold and Cherry (goldandcherry.com) has 681 customer reviews on The Fair Hearing, with an average rating of 2.9 out of 5.
681 approved reviews, newest moderated first
People took forever to respond to questions and emails.
By Chantel
Response from Gold and Cherry· May 10, 2023
Hi! Our office hours are 9 am-5 pm EST, Monday - Friday. Please make sure to send your emails to [email protected]
Love my gold & cherry iPad case
By ERICA R.
Response from Gold and Cherry· May 8, 2023
Thank you for sharing your experience with us. Hoping to see you back soon :)
I was not able to input my discount code when ordering. I contacted customer support via email and the issue was resolved in one day!
By Doc L.
Response from Gold and Cherry· May 8, 2023
Thank you for sharing your experience with us. Hoping to see you back soon :)
I was checking out ready to buy and it didn’t like my phone number which was right . So I look to see if your site was legit. Took me to reviews and you you guys had 37 percent bad reviews I’m glad the site didn’t work and after 37% negitive reviews I cancel the sale . Proofs in the pudding you folks need to take car of customers first
By Zina Z.
Response from Gold and Cherry· May 10, 2023
Hi Zina. It is unfair for us that you rated us 1-star even if you didn't use our product.
Angelo apologized and applied My discount without question. Great service
By Chris M.
Response from Gold and Cherry· May 8, 2023
Thank you for sharing your experience with us. Hoping to see you back soon :)
I ordered the wrong size for my iPad and the support person was quite helpful in directing me toward identifying the right model number. The replacement order was processed quickly.
By WRB
Response from Gold and Cherry· May 8, 2023
Thank you for sharing your experience with us. Hoping to see you back soon :)
Customer service was great, polite helpful and willing to find a solution
By Anne
Response from Gold and Cherry· May 8, 2023
Thank you for sharing your experience with us. Hoping to see you back soon :)
I had a question for customer service, and the response was prompt and handled. All of my needs. Excellent job I will definitely use them again!
By Joseph C.
Response from Gold and Cherry· May 8, 2023
Thank you for sharing your experience with us. Hoping to see you back soon :)