Kick HealthReviews of gokick.com

Response from Kick Health· Jul 18, 2025

Hi Zachary - we apologize for the mixup here it was our fault. As we explained to you, we are not available in all states yet but will be in a few weeks. We had thought we were already available in your state but there was a delay that was outside our control that affected your order. Your order was refunded in full. We are happy to treat you again once your state is live.

Response from Kick Health· Jul 25, 2025

Thank you for your review. We're happy to know that the process was simple and that the medication was worth it. Wishing you continued success in everything you do!

Response from Kick Health· Jul 17, 2025

Hi Julie - We’re truly sorry to hear that you’re unhappy with your experience, and we take your concerns seriously. That said, we want to clarify a few important points and correct some misunderstandings: Definitely not a Scam - We are a fully licensed and regulated telemedicine platform. All medications are prescribed by board-certified physicians based on your medical history and symptoms, and filled by licensed U.S. pharmacies. Suggesting this is a “scam” undermines the legitimacy of the tens of thousands of patients who have safely and successfully used our service. Transparency and patient safety are at the core of what we do. Before any prescription is issued, patients complete a detailed medical intake form that specifically asks about health conditions, contraindications, and current medications. If important health information is left out—as occurred here—we cannot account for it in our prescribing decision. Our process depends on accurate disclosure by patients to ensure safety and effectiveness. Physician Review - While you may not have had a live video call, that doesn’t mean a doctor wasn’t involved. Our platform uses asynchronous telemedicine, meaning a licensed physician reviews each intake thoroughly before deciding if treatment is appropriate. This model is widely used in digital healthcare and is fully compliant with medical regulations. In fact, the vast majority of our patients prefer this model because it’s convenient, efficient, and discreet. Treatment Instructions and Expectations: You reported dry mouth after trying one of the recommended medications a single time, then discontinued it. Many medications take a few days of consistent use to gauge effectiveness, and side effects often lessen with time. Our team provided clear guidance encouraging continued use and offered alternatives if problems persisted. Unfortunately, you chose not to follow those directions, which makes it difficult to assess or adjust your treatment. We are always here to help our patients succeed with their treatment plans and offer support every step of the way. If you’re willing to re-engage with our care team and provide the necessary information, we’d be happy to reassess and work toward a better solution tailored to your needs.

Response from Kick Health· Jul 17, 2025

Hi Dennis, Thank you for highlighting our fast, easy process. I’m so happy we could get your treatment started quickly and smoothly.

Response from Kick Health· Jul 17, 2025

Hi Kristi, we're thrilled to hear that Kick supported you in showing up as your capable self. Wishing you continued strength, and we're here whenever you need us.

Response from Kick Health· Jul 17, 2025

Hi Mark, thank you for letting us know you got the boost you needed. We're glad Kick gave you that extra edge. Wishing you ongoing confidence, and we look forward to being part of your success.

Response from Kick Health· Jul 25, 2025

Thank you for sharing your experience. We’re so glad to hear that Kick made it easy for you to access the medication you needed, and that it’s helped reduce anxiety during dental treatments. Wishing you continued peace of mind!