Dany is very understanding and helpful…
Dany is very understanding and helpful every step of the way! Thank you dany
By Jerocel U.
Saturday, November 7, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
772 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
HFD's mission is to give every patient a path to say yes to treatment through flexible, pay-over-time plans. As a leading provider of pay-as-you-go medical financing solutions, HFD empowers healthcare providers — from dentists and orthodontists to medspas and Invisalign providers — to offer affordable financing options that make care accessible to more people.Providers who partner with HFD benefit from industry-leading approval rates, faster payments, and low merchant fees — all designed to reduce financial friction and maximize case acceptance. With flexible financing programs built specifically for dental offices, orthodontist practices, and medical providers, HFD enables clinicians to focus on delivering exceptional care while HFD handles the financial experience.For patients, HFD delivers a better way to pay for care. Zero-down patient financing options, straightforward payment plans, and a seamless digital experience mean patients can move forward with the treatment they need — without delay or financial stress. Whether it's Invisalign patient financing, orthodontic treatment, or elective medical procedures, HFD's pay-as-you-go financing services remove cost as a barrier to saying yes.HFD is proud to be a preferred financing partner of Align Technology, offering dedicated Invisalign patient financing programs to help providers grow their practices. With healthcare provider financing solutions built for the modern practice, HFD delivers a superior patient financing experience that benefits everyone — providers, patients, and practices alike.
HFD (gohfd.com) has 772 customer reviews on The Fair Hearing, with an average rating of 4.8 out of 5.
772 approved reviews, newest moderated first
Dany is very understanding and helpful every step of the way! Thank you dany
By Jerocel U.
the agent was very helpful and patient.
By ethan C.
Very helpful and considerate customer service!
By Dayenne T.
Walter knew about my question and answered it in a professional matter. Very polite and friendly. Walter explained the process of billing and offered me to send info thru my email . Great job.👌
By Magda K.
The agent was a bit different than all the other people I've ever talked to before he seemed a bit rough and smug and for the first time I regret ever getting an account with hfd and I can't wait to get it paid off so I don't ever have to deal with hfd or anymore of their representatives
By brandon B.
Easy online payments, no issues when needing to call customer service. When I did call it was easy and fast.
By Jacob
Raul was very helpful and quick on understanding my billings questions.
By Daslyn F.
Danny was a wonderful representative who took the time to verify my mother’s info before providing any information to me, Maria (daughter) . We always appreciate the precautions- it says a lot about HFD and how they protect their customers! Mother(Yolanda) appreciated greatly that Danny was bilingual and made the phone call much productive and comfortable for her. Danny is highly professional and personable she is concise, efficient and very knowledgeable and the fantastic thing about her was the amicable and very polite she was throughout the entire call. Representatives like Danny deserve a great review because they bring faith in customers that there is still good customer service and people. :). Always thankful, Yolanda and Maria.
By Maria