Easy to talk too
Easy to talk too
By Danny S.
Saturday, November 7, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
772 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
HFD's mission is to give every patient a path to say yes to treatment through flexible, pay-over-time plans. As a leading provider of pay-as-you-go medical financing solutions, HFD empowers healthcare providers — from dentists and orthodontists to medspas and Invisalign providers — to offer affordable financing options that make care accessible to more people.Providers who partner with HFD benefit from industry-leading approval rates, faster payments, and low merchant fees — all designed to reduce financial friction and maximize case acceptance. With flexible financing programs built specifically for dental offices, orthodontist practices, and medical providers, HFD enables clinicians to focus on delivering exceptional care while HFD handles the financial experience.For patients, HFD delivers a better way to pay for care. Zero-down patient financing options, straightforward payment plans, and a seamless digital experience mean patients can move forward with the treatment they need — without delay or financial stress. Whether it's Invisalign patient financing, orthodontic treatment, or elective medical procedures, HFD's pay-as-you-go financing services remove cost as a barrier to saying yes.HFD is proud to be a preferred financing partner of Align Technology, offering dedicated Invisalign patient financing programs to help providers grow their practices. With healthcare provider financing solutions built for the modern practice, HFD delivers a superior patient financing experience that benefits everyone — providers, patients, and practices alike.
HFD (gohfd.com) has 772 customer reviews on The Fair Hearing, with an average rating of 4.8 out of 5.
772 approved reviews, newest moderated first
Easy to talk too
By Danny S.
Jonathan was great. Quick. Easy call to confirm service.
By Dani
First of all the rep Gilbert was a pleasure to work with as well as thr convenience of changing information on my account and being able to make an early payment with a small convenience fee. Over all I am very pleased to be able to work with this company for my dental needs, which I never was given this solution before. Thank you
By Lisa M.
Good customer service
By Kevin B.
Mr.Bryan was awesome we got disconnected and he called me back immediately and we were able to both come up with a payment plan
By Tammy Calhoun C.
Jonathan did a great job!
By Janet J.
I had a 12 months loan with no interest All of a sudden my payment went down without notice and almost at the end of my 12 months was no reason why the loan went down on the Payment. If you don’t pay attention, they will change your pay so you have to pay the interest this was very unprofessional if I hadn’t noticed before my contract end, I would’ve been stuck with the interest
By Jacquelyn J.
Response from HFD· Aug 24, 2026
We’re sorry to hear about your experience and appreciate you bringing this to our attention. We only strive to provide a great experience for our customers. We take concerns like yours seriously. Please give us a call at 1-877-874-3877 to better assist you.
Very distort your service will not ever use you all again and have canceled my service with you. Yall need to do what you say you will do and get your story straight with the providers that you use. Instead of giving out wrong information
By Martha G.
Response from HFD· Aug 21, 2026
We’re truly sorry to hear about this experience. We only strive to provide a great experience for our customers. We would like to address your concern. Please call 1-877-874-3877 to speak with a representative.