Great service and help as a leasing…
Great service and help as a leasing vendor
By cmi
Wednesday, November 4, 2026 · Customer reviews of US businesses
The Fair Hearing score
Great
43 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
We understand that owning a business can be challenging, so we aim to make financing simple with quick approvals, competitive terms and unmatched customer service. From the friendly voice on the other end of the phone to the personalized service we apply to every transaction, the Geneva Capital team prides itself maintaining excellent customer relationships and impressive satisfaction ratings. We’re real people helping real people prosper.
Geneva Capital (gogc.com) has 43 customer reviews on The Fair Hearing, with an average rating of 4.1 out of 5.
43 approved reviews, newest moderated first
Great service and help as a leasing vendor
By cmi
This company was recommended by our machinery supplier, from whom we intended to purchase equipment. My company is a woodworking manufacturer, and we needed funds to acquire new machinery. The entire process was very quick, and it was a great company to work with.
By Custom Cabinet Doors & M.
Connor is always very prompt in answering all my questions! Always engaged with his customers. Customer Service is hard to find in people these days, but I appreciate Connor from day one. Thanks, Geneva Capital for training great employees!!!!
By Sheree B.
We were brilliantly guided by Connor Winkelman, a very knowledgeable advisor that really cared for our business development, looking for every way possible to make a healthy deal for both parties.
By Richard
Okay these people are liars and you will pay 1/3 or more in interest. Stay far away from them and this is Troy and I wrote the other review.
By sherry K.
I would warn any small minority business on doing business with Geneva Capital. They mislead you into thinking they cover you more if you opt to get the insurance that they could provide only to leave you without equipment when a valid claim is made for replacement or repair. They'll allow you to state what you would prefer only to make the decision that works for them and the insurance company they work with. This company lacks integrity and should be closed.
By Johnelle J.
Response from Geneva Capital· Feb 29, 2024
We apologize for the frustrations you've felt during this claims process. In your unique situation, a fire claim was filed for a leased asset still legally owned by Geneva Capital. We followed the terms of your equipment protection agreement which consisted of three settlement options (repair, replace, or payoff). While we do our best to accommodate the customer’s settlement preference during the claims process, it’s not always possible. In this case, the asset was beyond repair, and replacing it exceeded the original covered amount. The remaining settlement option was to pay off the outstanding balance to satisfy the original lease agreement. We empathize with the challenges this process has presented and encourage you to contact our customer service team directly if you’d like to discuss your concerns further.
The company approved our business loan and financing was a breeze with both the application process and receiving our equipment. The problem with Geneva Capital is the lack of professionalism and competence when financial payments for their equipment is due. Mike Tripp and another representative of the company by the name of Lincoln Pahl both demanded payment in the most unethical and unsavory use of language. I was told to “not pay my car note and pay them instead” and because I didnt respond to text messages from Mr. Tripp, he texted me today stating, “your lack of communication is not making this any easier.” He didn’t identify himself when he texted my number, so naturally I asked, who is this? He then identified himself and said I was 29 days past due on my bill. Really? Only 29 days and you have been calling constantly and harassing me about 292 dollars. If your company is that hard up for a payment, then you should really think about taking other matters into account regarding payments past due. I will also mention I have always paid my bill and have not defaulted. My business has taken a financial hit because of a loss in my family. So I have to deal with family issues and a constant nagging from a company whose acts are equivalent to regular loan sharks who will shimmy your pockets, threaten you, pull your credit report to see if you have been on time with any other credit ventures and harass you about being 29 days late. Unprofessional in so many ways and Mr. Tripp is very lucky that I am a classy woman and will not stoop to his level of ugliness. I will say this, if you’re thinking about financing with Geneva Capital, make sure your bearings are in order and life doesn’t happen, because they will not care and they will harass you.
By Shaquia B.
Easy and efficient process from Application to Funding. Every staff member was pleasant and knowledgeable.
By Michael C.