Monday, November 2, 2026 · Customer reviews of US businesses
The Fair Hearing score
Great
49 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Over 14,000 schools use FrontRow technology for better learning outcomes and a safer, more efficient campus. What we do is simple: Make it easier to connect and communicate with your students, with groups across campus, and with many of the devices you use to run your institution.In the classroom, FrontRow knocks down invisible communication barriers with elegant digital sound technology for media and teacher voice reinforcement, audio-visual device control and management, and automated lesson capture.When linked together via your school network, your FrontRow classrooms form a powerful campus-wide platform for paging, intercom, bell scheduling, automated emergency response, and much more.Whatever your communication vision, from simple to ambitious, FrontRow can help you make it happen. Call us or visit gofrontrow.com for a free consultation.
FrontRow (gofrontrow.com) has 49 customer reviews on The Fair Hearing, with an average rating of 4.3 out of 5.
49 approved reviews, newest moderated first
This company does not deliver on its promises. It also does not care about providing quality customer service and actively solve problems. I will make sure to never order from this company again
By Thucydides
I have tried to get a refund from this company and they will not answer back.
By Amber P.
June 22, 2024 - I've worked through Front Row Agency, finding assignments via the Gipspot app. I worked mainly at Costco stores. Based on my own expertise and merit, I succeeded often exceeding sales expectations. I was sought after by Costco staff, being extended for many months. I was offered permanent employment with CDS frequently. Front Row was just a middleman ciphering off of my talents. They did not seem to be appreciative, responsive or organized. They would approve me for assignments that were rejected once I arrived at the store. Today, I arrived at a Target store. I drove 22 miles and no one at Target expected me. Front Row asked that I wait there for almost an hour to be "refused". Then I would get half pay. I couldn't locate a manager to assign me work, and surely wouldn't find one to sign the required refusal form. I left the store frustrated having to drive another 22 miles all for nothing. Ester who has previously been hugely non responsive gave no apology. ... It was just "my little red wagon", my problem. In the past, I was refused assignments at Costco after they were approved by Front Row and driving for miles to the location. I found this company unorganized, unappreciative, and strongly lacking in employee support. They were this way often without explanation or apology. I am pissed now, after having driven so far for nothing, not to mention the preparation and me following their meticulous instructions. I DO NOT RECOMMEND WASTING YOUR TIME WORKING WITH FRONT ROW VIA THE GIGPRO APP. ~ KEVIN
By customer
Response from FrontRow· Jun 23, 2024
Reviewer is referring to Frontrow Agency, a marketing agency unaffiliated with FrontRow, an education technology company owned by Boxlight. Please remove this review and post to the correct company page. Thank you and best wishes on your endeavors.
Love working with Frontrow! Great team and great products.
By Alex W.
Be sure that you are aware of the ability of this unit to accept/ pair with any other device. I assumed incorrectly that I could always use the tower as a speaker or add my own microphone etc. ONLY this company's components work with it and they are very expensive. Even though I replaced several headsets, perhaps due to the other electronics in my building, I never got a clean sound. Be aware of all options before you commit. With other systems, I would not have $200-$300 of expenses each time I developed an issue. With the technology today, why is there no adapter etc. to allow other connections? Seems unnecessarily controlled. It was not clear to me how limited my choices would be with this purchase. I was not able to get my value of use out of it.
By Ms. R.
Response from FrontRow· Feb 22, 2021
Thank you for reaching out to us. You should have received a reply from us regarding your specific issue. Your ToGo model is approximately 10 years old does and has a specific FrontRow ToGo transmitter that cannot be pair with another mic. The issues you described is likely due to the transmitter being old and failing. The transmitter is easily fixable with a new part. The cost to replace the transmitter is approximately $200. Please contact one of our local resell partners in your area to purchase one: https://www.gofrontrow.com/support/find-a-reseller. If the new part does not fix the issue, then you have 30-days to send it back. We do also offer a trade-in program if you are interested in upgrading the unit. If you have any other question or need further assistance, please do not hesitate to reach out to our Customer Care Team via [email protected] or 800-227-0735.
Company is not the easiest to deal with here in AUS, did send a few emails and made several calls but always had to follow up, with the great products they have the service should be the same but it's not.
By Joanne
We like the FrontRow products but our only problem is that in dealing with our local reseller, the costs they quote as "manufacturer" are often higher than what's quoted directly on the FrontRow site. We know they must be making money with the markup but be up front about it!
By SPFtech
Excellent products for classroom sound. System connects to the computer system and student personal FM system. Our latest purchase will equip my school with a system in each room!
By Erik
