Really great experience- super smooth…
Really great experience- super smooth and great journey+ 100% recommend
By Jack M.
Sunday, November 8, 2026 · Customer reviews of US businesses

The Fair Hearing score
Excellent
704 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Established in 2010, FastPass has connected thousands of passengers to a huge quantity of professionals, licensed and insured drivers. We offer a plataforma online to book your transfer services at the lowest and most competitive rates in the market, combining 24/7 customer service with real-time control and management. Our rates cover all taxes, fees, tolls and gratuities. Everything can be done at the time of the booking and through the website quickly and safely.
Gofastpass (gofastpass.com) has 704 customer reviews on The Fair Hearing, with an average rating of 4.6 out of 5.
704 approved reviews, newest moderated first
Really great experience- super smooth and great journey+ 100% recommend
By Jack M.
On time! Very friendly and helpful. Cautious driver with no concern for alarm.
By Gary C.
Our flight was late getting in and the driver was waiting close by and picked us up promptly and got us to Disney. There were 11. Of us so the van was perfect.
By Barbara
Driver was on time and courteous
By Hans
Lidio was great, very safe driver
By Jeri G.
Your website falsely claims that you monitor flights to ensure timely pickup. Yet my plane landed 45 minutes early and we had to wait 30 minutes for your driver to arrive. Other private cars had drivers standing with signs near baggage pick up, like you advertised you would do. We wandered around confused for 20 minutes in a strange airport, both inside and outside, before I had to call to inform your company that we had arrived. The driver said he couldn’t track the plane and didn’t realize we were early. Note that he seemed very nice and did apologize, which is why I gave you two stars instead of just one. For the price I paid, this service is completely unacceptable. We could have grabbed a cab for far less money and arrived at our destination 30 minutes earlier. Given the earliness of our departure flight, neither my son nor I had slept all night, which is why I wanted the ease and peace of mind of having a professional service waiting to pick us up. I use private car companies several times a year every year. This is the first time using your company and first time I was left waiting and had to chase my driver. I was gong to hire you for the return trip to the airport but will now go with someone reliable. Do better.
By Kathy
Very polite, kept informed at airport.
By Diane T.
Our flight landed at 0720. I was told there would be a driver waiting on us at baggage claim with a sign. I got a message at 1230am stating our driver would pick us up at 8am… 40 minutes after our plane was supposed to land. Not sure how they meet you at baggage claim with a sign when they aren’t coming to the airport until 40 minutes after you land but hey. We lanes, deplaned, went to the bathroom, took the shuttle to baggage claim, got our bags, messaged the driver, we were told to wait outside, he showed up at almost 8:20. I had two Ubers stop to see if we needed a ride. The whole point of the car service was to have a vehicle waiting and not standing outside waiting for a car like we are paying for an Uber. When I told the driver I wasn’t happy he argued with me over text about how we didn’t have to wait that long. If I could give less than one star I would. Absolutely avoid the cost of this service and book an Uber instead, at least you’ll get what you paid for!
By Hope D.