Our driver was 45 minutes late
Our driver was 45 minutes late
By Dawn M.
Saturday, November 7, 2026 · Customer reviews of US businesses

The Fair Hearing score
Excellent
704 reviews
Select a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Established in 2010, FastPass has connected thousands of passengers to a huge quantity of professionals, licensed and insured drivers. We offer a plataforma online to book your transfer services at the lowest and most competitive rates in the market, combining 24/7 customer service with real-time control and management. Our rates cover all taxes, fees, tolls and gratuities. Everything can be done at the time of the booking and through the website quickly and safely.
Gofastpass (gofastpass.com) has 704 customer reviews on The Fair Hearing, with an average rating of 4.6 out of 5.
704 approved reviews, newest moderated first
Our driver was 45 minutes late
By Dawn M.
The driver did not meet and greet us, after phoning the office on 2 occasions we eventually meet our driver who could not speak nor understand English. He spent the first 5 minutes driving and sending text messages drifting across lanes and nearly caused an accident until we told him to put his phone down and concentrate on his driving, he unstoppable that. It 1hour 45 minutes to our destination which should have taken 45 minutes and he nearly ran out of fuel, when we arrived at our destination he only open the tail gate half way which I walked it to smacking my head. Will never use the company again. I did email them and had a poor response avoiding answering my complaint
By stephen P.
Excellent driver, Ricardo. Had a wonderful conversation with him on the ride.
By Cindy
Response from Gofastpass· May 13, 2026
Thank you for your 5-star review. ⭐⭐⭐⭐⭐ We are truly honored by your trust and delighted to know your experience met our high standards. Delivering a refined, reliable, and seamless transportation experience is at the core of what we do. We look forward to welcoming you again and providing the same level of excellence on your next journey.
Joao B. Was amazing!!!⭐️⭐️⭐️⭐️⭐️ very professional. Punctul and polite. Made traveling WAY less stressful. Highly recommend
By Christine
Response from Gofastpass· May 11, 2026
Thank you for your 5-star review. ⭐⭐⭐⭐⭐ We are truly honored by your trust and delighted to know your experience met our high standards. Delivering a refined, reliable, and seamless transportation experience is at the core of what we do. We look forward to welcoming you again and providing the same level of excellence on your next journey.
Very friendly, good communication, clean vehicle and prompt.
By Tommy
Response from Gofastpass· May 11, 2026
Thank you for your 5-star review. ⭐⭐⭐⭐⭐ We are truly honored by your trust and delighted to know your experience met our high standards. Delivering a refined, reliable, and seamless transportation experience is at the core of what we do. We look forward to welcoming you again and providing the same level of excellence on your next journey.
Driver was very good at communicating with us at pick up time and where to meet
By Ken
Response from Gofastpass· May 5, 2026
Thank you for your 5-star review. ⭐⭐⭐⭐⭐ We are truly honored by your trust and delighted to know your experience met our high standards. Delivering a refined, reliable, and seamless transportation experience is at the core of what we do. We look forward to welcoming you again and providing the same level of excellence on your next journey.
Rommel was ON TOP of his game. The communication was very clear and professional. Ms. Gladys came to pick us up from the port and she was nothing short of AMAZING. I have found my choice of Miami transportation.
By Vital H.
Response from Gofastpass· May 5, 2026
Thank you for your 5-star review. ⭐⭐⭐⭐⭐ We are truly honored by your trust and delighted to know your experience met our high standards. Delivering a refined, reliable, and seamless transportation experience is at the core of what we do. We look forward to welcoming you again and providing the same level of excellence on your next journey.
Bruno was punctual and very nice!
By Betsi Terrell D.
Response from Gofastpass· May 5, 2026
Thank you for your 5-star review. ⭐⭐⭐⭐⭐ We are truly honored by your trust and delighted to know your experience met our high standards. Delivering a refined, reliable, and seamless transportation experience is at the core of what we do. We look forward to welcoming you again and providing the same level of excellence on your next journey.