GodivaReviews of godiva.com

Godiva selles GMO products. They refuse returns. Their customer service is the worst I've ever seen: no respect at all!

Disgusting service just like there disgusting rotten chocolate, had some chocolates given as gift there are no best before or use by dates on the products which I find strange as I thought this was compulsory in this day and age, after sending pictures and item details which I might add cost quite a lot the customer service departments attitude was quite frankly as bad as the rotten products they sell....very unsympathetic and no offers of compensation for a totally disgusting mould covered yet exquisitely packaged pile of rotten chocolates

I purchased a large order on Godiva. Com site to give as thank you gifts for friends that have been assisting me during my recovering from a double mastectomy. The chocolate was not of the high level I've come to love, it was discolored. Then I emailed four times before getting response requesting me to take photos of the candy and the packaging, THAT WAS GIVEN AS GIFTS. I explained this AGAIN with no response. HORRIBLE CUSTOMER SERVICE. ORDER #1002064896

Ordered a gift set. There was an error, Godiva customer services said "U WOT" and hung up the first time. The second staff member i talked to didn't even acknowledge the fault and was incredibly obnoxious. Disgusting customer service.

How can they make something so decadent, so perfectly packaged and so delicious? But darn, they're so expensive! The boutiques give out a free sampler once a month if you're a member.

Great chocolates , great service