Helpful support and answered all my…
Helpful support and answered all my questions . Very convenient and efficient
By customer
Response from GobyMeds· May 4, 2026
We wish you the best of luck on your weight loss journey with us!
Monday, November 9, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
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Trusted Telehealth & Wellness - Bringing easy access to GLP-1 Semaglutide & Tirzepatide medications prescribed online and delivered to your door, hassle free.
GobyMeds (gobymeds.com) has 1,100 customer reviews on The Fair Hearing, with an average rating of 4.5 out of 5.
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Helpful support and answered all my questions . Very convenient and efficient
By customer
Response from GobyMeds· May 4, 2026
We wish you the best of luck on your weight loss journey with us!
There have been some hiccups a long the way but the customer service is quick to make it right and keep the customer satisfied. It might take 48 hours to get a response but they DO respond and they work to fix it. My experience with them has always been pleasant as well with people being kind and respectful and owning any problem with an apology and an effort to fix it immediately. I respect that!
By Amber
Response from GobyMeds· May 4, 2026
So much for your patience and for taking the time to leave us a kind review! We do not outsource any of our customer service or care team. Every single member of our staff is a dedicated and caring member of our team who legitimately wants to help out our patients. We wish you the best on your weight loss journey with us!
Fast and easy. Good customer service
By JeffH
Response from GobyMeds· May 4, 2026
Thanks for choosing GobyMeds!
Easy and straightforward plus already down 2.6 lbs from my first shot!
By customer
Response from GobyMeds· May 4, 2026
So great to hear! Thank you for choosing GobyMeds!
Satisfied with the product.
By customer
Response from GobyMeds· May 4, 2026
So great to hear!
Liked my first order experience with Goby, so I returned for my second treatment order. The refill process was streamlined, and easy. Medical Dr. review was fast and efficient. Order was fulfilled quickly by the Absolute pharmacy. Meds arrived cool on an ice pack. Full instructions and syringes were included. I liked that they provided Easy Touch brand. They are my favorite! I noticed that the meds do expire a lot sooner than my previous treatment did. So, that was my only negative take away.
By Cindy
Response from GobyMeds· May 4, 2026
Thanks for taking the time to leave us such a kind review!
Excellent customer service from time of order to follow-up. Had an issue with delayed delivery and contacted Goby via chat, got a thorough response within 2 days and the same with a follow-up question. Medical review was the same way. Really like your chat option for questions, not sure now that it's gone to AI though.
By Renee A.
Response from GobyMeds· May 4, 2026
Hey Renee! Thanks for choosing GobyMeds! We add those chat options for questions just to help the care team better understand the situation in order to save back and forth between our care team and clients. It actually helps us speed up our response time in order to get you an answer to your question as quickly as we can! We wish you the best on your weight loss journey with us.
Easy to use portal. Fast shipping and the packaging was sturdy.
By customer
Response from GobyMeds· May 4, 2026
So great to hear! Wish you the best on your weight loss journey with us.