Monday, November 9, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
1,100 reviews
GobyMedsSelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Trusted Telehealth & Wellness - Bringing easy access to GLP-1 Semaglutide & Tirzepatide medications prescribed online and delivered to your door, hassle free.
GobyMeds (gobymeds.com) has 1,100 customer reviews on The Fair Hearing, with an average rating of 4.5 out of 5.
Showing 76 reviews with 1 star · Clear filters
My prescription was wrong, I received less than what I was supposed to. Sent a message and heard nothing, I got ripped off
By Chris
Response from GobyMeds· Dec 18, 2025
Hi Chris, we tried to reach out to you through the patient portal. Please reach out to us via our customer support chat so we can get this taken care of for you! Our goal is to make sure you have the best experience possible and we absolutely want to resolve this. Have a great day!
1st time customer and will be the last. I was on Semaglutide prior @100 units . Goby medical team needed me to send in my prescription from prior and said they could get me on the same but would be added with B12 but was equivalent to what I was using . I was and always have been consistent with my weekly injections so what they sent me was a vial and only to use .47 units which mind you the medical team said was equivalent. Not at all ! I contacted and messaged the team and was told I was not on the 2.3 platform?? I was started at the near bottom again?? Why in the heck would I go backwards? What sense does that make ? I’ve requested a refund will do another review once I get my answer . Extremely disappointing and such a waist of time and now money hoping they do the right thing a return my money or better yet put me on correct dosage I was told I was getting.
By Tasha. V.
Response from GobyMeds· Nov 17, 2025
Hey Tasha, we would absolutely love to get this figured out for you! We have attempted to reach out to you in order to better understand your situation and would be happy to give you a refund. To help with any confusion, different pharmacies offer different concentrations of medications. This may make how many units you are injecting different depending on the pharmacy! Some medications are at 2.5 mg/mL and others can be 5 mg+/ mL all depending on the pharmacy/medications/additives. We strive to give our customers the best experience possible so please reach out to our support team and we will be glad to assist you!
they ended up giving refund
By alex P.
Response from GobyMeds· Jul 17, 2025
Our goal is to provide the best experience possible and we genuinely care about each one of our customers. Please reach out to our customer support so we can get to the bottom of this for you!
I placed my order 4/16 and was charged 4/18. My order has been “at the pharmacy” ever since. I see here that many orders placed after mine have been fulfilled. Gobymeds has answered my multiple inquiries but there is still no movement. As of today, I am told my order is scheduled to ship 4/5. Yes, I know there was a shortage but they have had my money since 4/18 and I am running out of time to find alternatives.
By Leigh
Response from GobyMeds· Mar 30, 2026
Hey there! Yes, during this time, we were under heavy loads with thousands of orders trying to come in, and since everyone was afraid of the FDA guideline. A lot of times, pharmacies are also overwhelmed with the amount of orders that they have coming in, and normally these sort of blockages and shortages are resolved within a few days.
