Tuesday, November 3, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
69 reviews
GoAutographsSelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
GoAutographs: The place to go for music, tv and movie autographs.
GoAutographs (goautographs.com) has 69 customer reviews on The Fair Hearing, with an average rating of 4.8 out of 5.
69 approved reviews, newest moderated first
Overall a very positive experience - would highly recommend. I had a slight issue with my delivery and the team at GoAutographs were very responsive and professional. Many thanks for a great experience!
By Rob
Response from GoAutographs· Oct 6, 2026
It was our pleasure. You are a valued customer, so patient and kind. Thank you very much for your feedback.
Dealing with Go Autographs has been amazing. Simple search engine to find war you're looking for, and amazing helpful staff and quick response times for replies. Items arrived jus as described and with full authentication letters. Third time buying from them and will be again in near future
By Tony R.
Response from GoAutographs· Sep 30, 2026
Thank you very much for your feedback. The evaluations and experiences of our customers are vital to our continuous improvement. Greetings !!
Customer service, really take care of me. The product was what they announced, great quality, excellent package so it arrived in perfect condition, and even the internal package details were very good, I'm very happy with my product, but, what made the difference was the Customer Service, I wrote them because a question, and Julia not only responded my request, also commited to follow up personally my request and package and was taking care of me through all the process. That extramile in attention made my experience wonderful. I can say that GoAutographs IS A RELIABLE COMPANY. I'll keep doing business with them.
By Valmiki M.
Response from GoAutographs· Jul 3, 2026
Thank you so much for taking the time to share your experience! Your appreciation means a lot to us. This was a very special item for a very special person and we're delighted to know we met your expectations. We look forward to serving you again in the future.
Very professional with excellent communication. Parcel was quicly sent and protections guarantee safe and sound delivery. 100% satisfy
By Wb
Response from GoAutographs· May 28, 2026
Thank you very much for your feedback. The evaluations and experiences of our customers are of great importance to us to help us improve. Greetings !!
User friendly website, attentive costumer service and exactly what I needed to find. Highly recommended, John
By John R.
Response from GoAutographs· Jan 30, 2026
You are a very kind and polite customer. We very much, appreciate your feedback.
Netter Kontakt und super schnelle Abwicklung! Total Positiv fand ich das der, First Class, Versand im Kaufpreis inbegriffen war. Also einfach nur TOP 👍
By Diana
Response from GoAutographs· Dec 19, 2025
Vielen lieben Dank für die tolle Bewertung! Es freut uns sehr, dass alles schnell und reibungslos geklappt hat und dass der First-Class-Versand gut bei Ihnen angekommen ist. Wir schätzen Ihr Feedback wirklich sehr – jederzeit gerne wieder! 🙌
Now I am not one to dish out reviews and complaints. But honestly, the service I received from GoAutographs is at a level I have never experienced. 1) I found the autograph from a simple google search. 2) The autograph was exactly what I was after 3) Ordering was so easy and secure 4) Tracker emails up to postage to shipped status. There was only option for Airmail for me. I waited over a week, website does state clearly expect 10working day, but I hadn’t heard anything. So I dropped customer care an email, stating a big asked for the status of my delivery. Now, not to exaggerate, I nearly feel off my chair with the prompt email response. I have never received a professional, informative but friendly response, that contained tracker number, where it was posted from, current location, estimated delivery time, and a promise that Julia would track my delivery personally. 1 days later, a stiff, professional packaged, clean, unfolded mint autograph arrived with certificate of authenticity. To say I’m over the moon with my order and experience is again an understatement. Thank you GoAutograph, you have a loyal customer
By Brian C.
Response from GoAutographs· Dec 17, 2025
Thank you for taking the time to share your experience. We like to put ourselves in our customers' shoes, because at the end of the day, we are buyers too and we understand how important customer support is. We are so happy to have accomplished our goal: to make you feel comfortable, to make you feel covered all the way. Enjoy your new memorabilia and we hope to see you in the future again.
Especially nowadays, we rarely have contact with people anymore, and I personally find that very unfortunate. Julia replied immediately after I wrote that my package hadn't arrived and was there for me the whole time, supporting me. I find the way customers are treated in your company excellent, and I am very, very grateful for that. A special thank you to Julia.
By Vera E.
Response from GoAutographs· Dec 12, 2025
We very much, appreciate your invaluable feedback. Thank you so much for coming back to our store every year. You are a very kind, courteous customer and it is a pleasure always to help you. Thank you.
