Tuesday, November 3, 2026 · Customer reviews of US businesses
The Fair Hearing score
New
4 reviews
Scores get a color once a company has 5 reviews.
ThegrailedsocietyThe Grailed Society is an online TCG store built for collectors, players, and sealed product enthusiasts worldwide.We specialize in factory-sealed Pokémon and One Piece TCG products, including booster boxes, sealed cases, Elite Trainer Boxes, premium collections, and highly anticipated pre-orders.Our goal is simple: provide collectors with competitive pricing, access to sought-after releases, clear pre-order information, and carefully protected shipping. We understand how important product condition is to collectors, which is why every order is packed with particular attention to protecting sealed products during transit.We also believe communication matters, especially with pre-orders. Our team works to keep customers informed about release dates, distributor updates, allocations, and shipping progress throughout the process.🌎 Worldwide customers📦 Factory-sealed TCG products🔥 Pokémon & One Piece specialists🛡️ Collector-focused packaging📅 Pre-orders & upcoming releases💬 Dedicated customer supportCollect. Play. Invest. Welcome to The Grailed Society.
Thegrailedsociety (thegrailedsociety.com) has 4 customer reviews on The Fair Hearing, with an average rating of 2.0 out of 5.
4 approved reviews, newest moderated first
This is a scam website which now seems to have shutdown. I was nearly scammed but managed to get my money back via a chargeback with my credit card company. No doubt the scammers will get a new storefront so please be wary
By Paul S.
I have pre orders loaded in, only received 1 email when I purchased and contacted customer support with no response. The website is down half the time and I can not view anything. Did I get scammed?
By Warren
Lorem ipsum dolor sit amet, consectetur adipiscing elit.
By Mark B.
Response from Thegrailedsociety· Jul 11, 2026
We are sorry that this matter has escalated in this way. However, this review does not accurately reflect what actually occurred. At your request, we first processed the partial refund of $180, and when you later requested cancellation of the remaining order, we agreed to cancel it and processed the full remaining refund as well. Refund processing times depend on the payment provider and your bank. While we process refunds immediately on our side, it is common for banks to take several business days before the funds appear in the customer's account, particularly when requests are made before a weekend. This is outside our control. Your customer account was restricted because of repeated abuse of our refund policy and violations of our Terms & Conditions, not because you requested a legitimate refund. We have never withheld your funds, nor do we intend to. We have complete documentation of the refund requests, the refunds processed, and our communications, all of which can be provided to Trustpilot or any relevant authority if required. We sincerely hope you will update this review once the remaining refund has reached your account, so that it accurately reflects the final outcome.
No encontraba producto en mi zona a precios razonables pero esta web me ha salvado, llevo desde op14 y no han fallado ni una fecha asignada. Asi da gusto.
By Daniel M.
Response from Thegrailedsociety· Jul 1, 2026
Thank you so much for your continued trust and support, Daniel! It means a lot to hear that we've been able to help you access products at fair prices and consistently deliver on our pre-order commitments. We work hard to offer reliable service, competitive pricing, and transparent communication every step of the way. We're incredibly grateful to have customers like you who have been with us since OP-14. We look forward to serving you for many more releases. Enjoy your next pull! 🎉
