Sunday, November 8, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
119 reviews
Go AnswerSelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
🏪24/7 Live Agents🎉14 Day FREE Trial🌎English & Spanish Fluency💵Flexible & Transparent PricingGo Answer Can Help Your Business Never Miss An Opportunity.Go Answer is a leading bilingual outsourced solution for companies of all shapes and sizes. We provide live, virtual receptionist and legal intake services to thousands of small businesses and professionals, 24/7/365.Go Answer aims to build rapport, cultivate happiness, and establish trust by providing your callers with a personalized experience, specific to your business requirements. In return, clients capture more business, experience increased customer satisfaction and retention, and see a reduction in overall customer support cost.Voted, “Top Call Center” by Forbes, Go Answer has gained global recognition for its success by staying true to our small business roots and core values.For more information about Go Answer, check us out at www.goanswer.ioGet Started with a FREE Trial
Go Answer (goanswer.io) has 119 customer reviews on The Fair Hearing, with an average rating of 4.8 out of 5.
119 approved reviews, newest moderated first
We are new clients with Go Answer and had a glitch about a month in. The customer experience we received from Nazar Alexander is the best customer service I have ever received, both personally and professionally. Our issue was resolved quickly with a lot of care put into making that happen.
By Melanie F.
We are very satisfied with Go Answer overall. Their team is great; they are responsive and fast; and they get the job done. Their call center has worked smoothly for our law firm and we are very pleased. We recommend without hesitation.
By Eric
Thanks for giving me chance to learn new skills to earn online
By Muhammad Nazeer I.
Our experience with GoAnswer has been outstanding! We have used several other answering services in the past 7 years for our business and have not had a pleasant experience. Most answering service companies are unreliable and have given us untruthful expectations.. I can say that GoAnswer not only delivers on their promises but goes above and beyond offering true VALUE. I want to give a shout out to Rick who I assume is the owner who has always been extremely responsive throughout our time working with them. Thank you!!!
By Jason F.
Nazar and Rick were just spectacular with on boarding. The entire team was empathetic as I shared our past horror stories of other vendors. They insisted all our concerns would be met with exceptional service and then actually delivered.
By Jodi H.
We needed a fast solution to catch our missed calls and GoAnswer was a perfect fit for what we needed. Speedy set up and we were up and running in no time! Any question we have are handled effectively and efficiently and we will happily continue using GoAnswer moving forward...
By CHERYL D.
Thorough summaries of inquiries received, prompt and courteous responses from service representatives.
By TB
The onboarding process was great and easy, the representatives are really helpful and always available.
By Lucem Property S.
