everyone is not on the same page
everyone is not on the same page, I can't get hold of anyone when I need assistance, they told me they would be there, I guess they get the sale and don't think about us anymore
By Dempsey N.
Sunday, November 8, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
119 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
🏪24/7 Live Agents🎉14 Day FREE Trial🌎English & Spanish Fluency💵Flexible & Transparent PricingGo Answer Can Help Your Business Never Miss An Opportunity.Go Answer is a leading bilingual outsourced solution for companies of all shapes and sizes. We provide live, virtual receptionist and legal intake services to thousands of small businesses and professionals, 24/7/365.Go Answer aims to build rapport, cultivate happiness, and establish trust by providing your callers with a personalized experience, specific to your business requirements. In return, clients capture more business, experience increased customer satisfaction and retention, and see a reduction in overall customer support cost.Voted, “Top Call Center” by Forbes, Go Answer has gained global recognition for its success by staying true to our small business roots and core values.For more information about Go Answer, check us out at www.goanswer.ioGet Started with a FREE Trial
Go Answer (goanswer.io) has 119 customer reviews on The Fair Hearing, with an average rating of 4.8 out of 5.
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everyone is not on the same page, I can't get hold of anyone when I need assistance, they told me they would be there, I guess they get the sale and don't think about us anymore
By Dempsey N.
Receptionists do not take good messages and frequently cannot speak/understand clear English resulting in my customers relating their frustration. Common names are frequently mispronounced and when I request for a message to be taken it rarely is successfully completed. I have called and complained and there has been no long-term improvement. Will be looking for a new service.
By Amanda