Sunday, November 8, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
119 reviews
Go AnswerSelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
🏪24/7 Live Agents🎉14 Day FREE Trial🌎English & Spanish Fluency💵Flexible & Transparent PricingGo Answer Can Help Your Business Never Miss An Opportunity.Go Answer is a leading bilingual outsourced solution for companies of all shapes and sizes. We provide live, virtual receptionist and legal intake services to thousands of small businesses and professionals, 24/7/365.Go Answer aims to build rapport, cultivate happiness, and establish trust by providing your callers with a personalized experience, specific to your business requirements. In return, clients capture more business, experience increased customer satisfaction and retention, and see a reduction in overall customer support cost.Voted, “Top Call Center” by Forbes, Go Answer has gained global recognition for its success by staying true to our small business roots and core values.For more information about Go Answer, check us out at www.goanswer.ioGet Started with a FREE Trial
Go Answer (goanswer.io) has 119 customer reviews on The Fair Hearing, with an average rating of 4.8 out of 5.
119 approved reviews, newest moderated first
Very happy with Go Answer. It has made my life a lot easier. I mostly use them after hours. Great service
By Michael P.
Response from Go Answer· Sep 8, 2016
Hi Michael, Thanks for the review! Have a great day! The 1-888-GO-ANSWER! Team
goanswer has been a great partner over this past year and I have to say I am incredibly happy with the service they provide. I think this company is perfect for any attorney with a busy schedule.
By Eddie E.
Response from Go Answer· Sep 8, 2016
Hi Eddie, So glad your happy with the service! We promise to continue to impress you - always. Very Best, The 1-888-GO-ANSWER! Team
It is great to have them. Don’t have to lose clients because I didn’t answer my phone.
By Brad D.
Response from Go Answer· Sep 8, 2016
Hi Brad, Thanks for the review. Its great to have you as a client! The 1-888-GO-ANSWER! Team
I work with pharmaceutical companies that have constantly changing wants and needs. They may need to staff up for a three month window since their launching a new product, or they an event to inform physicians about some updates, or they’ll need to do appointment setting. A member of my business development team found 1-888-GO-ANSWER! about two years ago, and it’s been a great partnership ever since. They are so easy to work with, provide consultative approaches, have the capacity to scale up or down, and they have the most competitive pricing. I wear this relationship with pride and I honestly couldn’t recommend this company enough!
By Angelo C.
Response from Go Answer· Sep 8, 2016
Hi Angelo, Thank you for taking the time to write this in depth review! Working with you is always a pleasure and we hope to continue to work with your team for years to come. Very Best, The 1-888-GO-ANSWER! Team
Super affordable and easy to set up. I use to have important calls go to my voicemail when I was busy, but now I have an actual live receptionist taking all my calls. 1-888-GO-ANSWER! puts me in a position to never miss a call. I couldn’t be happier. I’ve told many other brokers about this service!
By Jesse K.
Response from Go Answer· Aug 25, 2016
Hi Jesse, Thank you for being an awesome customer! It gives us great pride that you would refer us to your peers. We hope to continue to impress you moving forward! Have a great day! The 1-888-GO-ANSWER! Team
1888goanswer has been an incredible partner for my restaurants. When our busy season hits in the fall, and we need help on the phones for reservations – go answer goes above and beyond. Couldn’t ask for a better answering service.
By David
Response from Go Answer· Aug 25, 2016
Hi David, Thank you for the kind words. It has been a pleasure working with you and your team. Looking forward to the upcoming fall season! The 1-888-GO-ANSWER! Team
I have been using go answer for almost a year now and there is no question how valuable the service is. Originally, I was only using them for afterhours but began using them as my full time receptionist to answer calls when I cannot. They have access to my calendar and can easily book appointments for me which saves me a ton of time. Special thanks to Esther, who is always available to help make changes to my account
By Corey B.
Response from Go Answer· Aug 15, 2016
Hi Corey, Happy almost anniversary! Glad to see we were able to grow with you and hope that you continue to find value in what we do for years to come! Thanks for being an awesome customer! The 1-888-GO-ANSWER! Team
Just signed up with goanswer and the process was extremely painless. My account manager, Adam, walked me through the entire setup and I was up within 24 hours. I have had the service for a week now and I am very impressed.
By Jordan E.
Response from Go Answer· Aug 15, 2016
Hi Jordan, Always great to hear a customers sign up experience was top notch. Glad we could get it done for you and hope to keep you impressed moving forward! Very Best, The 1-888-GO-ANSWER! Team
