Saturday, November 7, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
767 reviews
GnBotsSelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
GnBots review rating is excellent at 4.7 out of 5 possible stars with over 500 reviews since they were established in 2012. GnBots is a legitimate company with over 1 million lifetime users and a library of 30+ games. Customer reviews mention fast support, great customer service and users seem to be generally pleased with their purchase.
GnBots (gnbots.com) has 767 customer reviews on The Fair Hearing, with an average rating of 4.6 out of 5.
767 approved reviews, newest moderated first
Plays my farms good! Now I have time to enjoy my main account again!
By Mariz
Response from GnBots· Jun 8, 2022
Appreciate the review Mariz! If there is anything we can do to make this a 5-Star service, please don't hesitate to contact us in the support center. We will always be happy to assist. Happy botting! - The GnBots Team
This bot not only has given me my time back to enjoy life but it has reduced my spending dramatically. This bot works so well that I no longer have to worry about day to day tasks in game. The bot has improved my resource amounts on hand from the point of me buying from in game store to me giving the resources away to those around me in game. I was skeptical at first however it is clear that this works to take you from paying to play all the way to getting paid to play! Thank you guys for your fast support and dedicated developers to maintain a great bot for us. Your team is A+ and I can't thank you enough! Well done!
By Matthew P.
Response from GnBots· Jun 8, 2022
Thank you for your kind words Matthew! We do our best to offer the best service we can. If you need anything at all, please dont hesitate to create a support ticket. We appreciate you! Happy botting.
Hands down the best service of its kind! GnBots is always updating to improve, and for everything they offer the prices are incredibly reasonable. Thanks to their programs my friends and I have been able to advance in ways we never thought possible before learning about them. Thank you for such a wonderful program!
By Hope
Response from GnBots· Jun 8, 2022
Thanks Hope! These games update frequently and with 25+ available, we do our best to release updates as quick as possible. If there is anything we can do for you and your friends - be sure to let us know in the support center. Thanks again and happy botting!
i spent 23 days trying to get this system to work. i had no luck no matter what i tried. maybe if i would have spent the extra 150 dollars for them to setup my farms to the bot. maybe i would have gotten somewhere. but i have used the old bot for a long time with no problems. but the new bot i followed the guides they made and the bot crashed and the app would be gone off the instant. so i spent over 6 hours a day for 23 days trying to get this thing to work and could not get it to work no matter what i have done. i am sure the bot works great if you have them set it up. but ill never use this service again. but i am glad i spent the money to see what this new bot could do for me. and for me it was a waste of money and time. because i still had to do everything myself on 60 accounts. so if you can get this to work by yourself great work. if not make sure you spend the money to have them setup the accounts. or you will just be wasting money and not enjoying your game. and sadly this is my exp with this bot and company. i did not contact support because i have had problems with them. i have had money taken from me after i canceled my sub before the money was due to be taken out and asked them why with no reply. and have also asked for helped and got told to follow the guides. so since i knew this going in i did not waste supports time. since they always tell you to follow the guide. i hope everyone has a great day. take care and safe gaming.
By Chris S.
Response from GnBots· May 30, 2022
Hey Chris, Sorry to hear you are having issues getting the bot to work. With 8 years in business, 25+ games supported, and over 1 million users, I am convinced that I can get it working for you as well if you allow me. As you said, if it's not set up correctly, it won't work well at all. I see in your account you have been with us over 2 years with 16 orders and 4 support tickets that were all replied to. I see that you cancelled your subscription in February and then purchased a new Bot Server on May 6th. I assume that this new server is what you are having issues getting set back up? If so, I will be more than willing to log into your server and check out what you have set up incorrectly + add necessary time back onto your subscription. We're always happy to assist a long time customer and just want to see you get it working correctly! I've went ahead and reopened your last ticket so just reply to that and let us know how we can help. Thanks again and I look forward to serving you.
Scam - bought a 1 year bot license without realising I had been signed up for a recurring subscription which there recent messages have informed me is their 'default' setting, apparently for users convenience. Only used for 6 months as half the features didn't work properly anyway, plus as a doctor working through the pandemic I have not exactly had a lot of free time so not been doing any gaming for a long time. 3 years later I suddenly notice a charge on my bank account (turned out they had sent an email to me at the same time but the email address I signed up with hadn't been forwarding properly so I wasn't aware), emailed seller within a week of the charge asking for cancellation and refund as I had not used their buggy software for well over 2 years and they refused. At this point I had been charged $960 (4x$240) for a service I had hardly used and yet they're refusing to refund even the latest payment which is in violation of UK consumer law (right to cancel within 14 days) and shows that they have no qualms about ripping off their customers.
By Finn D.
Response from GnBots· May 5, 2022
As clearly stated on the product page, throughout the checkout process, and in our Refund Policy in which you agreed, you must cancel your subscription prior to the renewal date. On checkout you agreed: “I agree to the terms and conditions and authorize my payment method to be charged on a recurring basis until I cancel, which I can do at any time. I have read and understand the refund policy, how my subscription works and how to cancel my subscription.” Subscription Policy: To avoid a potential disruption to your Subscriptions, we offer automatic renewal, and it is enabled by default for all purchases. Unless you notify GnBots before the end of the applicable Subscription period that you want to cancel, your Subscription will automatically renew, and you authorize us to collect the then-applicable recurring fee for such Subscription using any credit card or PayPal account we have on record for you. Cancellation Policy: To cancel your subscription, you can click "CANCEL" on the My Account page, or remove your payment method from the payments page, or cancel your PayPal billing agreement through the PayPal website, or submit the cancellation form, or simply email us to cancel it for you. You can cancel using any of these methods at any time. By purchasing from GnBots, you are confirming: 1. You will automatically be billed on a recurring basis 2. You may cancel your subscription at any time 3. We cannot grant a refund once the renewal has processed 4. It is your responsibility to cancel your subscription 5. You agreed to these terms on checkout. As you said, you were emailed about the upcoming charge and told you would need to cancel your subscription before it renewed as a refund would not be granted. As per our clear policies in which you agreed and your confirmation that you knew and understood this was a subscription - a refund was not granted and we stand by this decision. Thanks for your understanding.
I’ve always known about the gnbot just from my alliance for quite some time now but have never checked out their bot until now and I have to say that I am rather impressed it is professional and easy to use.
By Jordan O.
I just bought this program and so far so good. My problem was moving my account from my old computer to a new computer. Customer service reached out right away and I'm now ready to start using my account again. Thanks for the quick replies.
By Amy S.
Response from GnBots· Apr 14, 2022
Hi Amy! Please send your license key to [email protected] and I will unbind it for you immediately. It looks like we replied to your ticket hours after it was received. Perhaps it was blocked by your email or in your spam folder? Anyway, I am happy to help solve this quickly! Thanks and we apologize for the confusion.
bot is good but server bot so bad I subscribed in 03/04/2022 and until today not used server i cant run one menu and cant sign in accounts Worst experience I've had in my life
By Mahmoud M.
Response from GnBots· Apr 9, 2022
Hey Mahmoud, Sorry to hear you are having issues with the Bot Server version. But no worries, we will be happy to help. We use the Support Center to answer questions, fix problems and diagnose issues. Please create a Support Ticket and we will see what is going on with your server. Create a Support Ticket: Https://www.gnbots.com/ticket/ With thousands of users currently running the Bot Server version at this very moment - I am 100% confident we can get you going as well. Thanks and looking forward to your ticket. Update: We got your ticket and noticed you did not have the MEmu performance settings correct. We adjusted those for you and it seems to be working properly now. Please ensure you read the other guides for all the required settings to make the bot run properly. Thanks again! Happy botting.
