Saturday, November 7, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
767 reviews
GnBotsSelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
GnBots review rating is excellent at 4.7 out of 5 possible stars with over 500 reviews since they were established in 2012. GnBots is a legitimate company with over 1 million lifetime users and a library of 30+ games. Customer reviews mention fast support, great customer service and users seem to be generally pleased with their purchase.
GnBots (gnbots.com) has 767 customer reviews on The Fair Hearing, with an average rating of 4.6 out of 5.
767 approved reviews, newest moderated first
Great customer support, the agent was quick and very knowledgeable, thank you.
By Hargel M.
Response from GnBots· Jul 21, 2022
Appreciate the review Hargel and it was a pleasure speaking with you today. Please let us know if you need any help in the future. We have the full time support staff ready to assist as always!
Great service , good people
By Sick W.
Response from GnBots· Jul 16, 2022
Thanks for your kind words as always. Cant believe you've been with us 4 years already? Time is flying! Its been our pleasure serving you and we are extremely grateful for our long time users like yourself. If you need anything at all, you know where to find us in the support center. Thank you again for your loyalty!
Since I'm a foreigner, you kindly explained things I didn't know well. Thank you~!!
By 송인규
Response from GnBots· Jul 13, 2022
Absolutely! While we don't speak Korean, we will always try to use translate to help the best we can. Thanks for your patience and it was a pleasure speaking with you. If you need any further assistance, we will always be there to help in the support center. Thanks for the review and we're happy to have you with us!
great customer service fast and very responsive
By Gabriel H.
Response from GnBots· Jul 13, 2022
Thanks for the review Gabriel! It was a pleasure helping you today. Please let us know if there is anything else we can help you with. We have a full support staff ready to assist in the support center. Happy botting!
Great customer service, fast response and not the usual yes/no answers you normally get - he really went into detail answering questions I hadn't thought of yet! I'm so thankful for the help in my decision making!
By Maria M.
Response from GnBots· Jul 12, 2022
Thanks for the review Maria! We know that bots can be somewhat complicated sometimes, so we do our best to ensure all questions get answered quickly and thoroughly. We take pride in our customer service and our full time agents will always be there to assist you in any way we can. If you ever need anything else, you know where to find us! Happy botting and thanks again.
Reached out to resolve my issue and the level of customer service given was beyond what I expected my issue was resolved quick and the team here are very knowledgeable about the software and the games they offer really happy I took my business here thanks Caliman
By Scott P.
Response from GnBots· Jul 12, 2022
Thanks for your patience Scott! We greatly appreciate it and we are fully committed to solving any issues that come up while running our software. Caliman is one of our top full time support staff that takes great pride in serving his users, so I will be sure to pass on your kind words to him. Thanks again and be sure to let us know if there is anything else we can help you with.
Used it for Rise of kingdoms, the bot really helped me in reducing the time I spent on gathering resources. Only issue I had was finding out how much resources I had in each farm which I had to turn the bot off to do a check. Other than that, the bot was efficient for me. Would be nice if future updates display current resources on the bot application.
By Jajangmyeon
Response from GnBots· Jul 4, 2022
Thanks for the review and feedback! We are actually working on something like that as we speak. Be sure to follow the changelog thread for updates on that in the future. We appreciate you!
I love this bot, it helps me and gives me a much better gaming experience. It had a few kinks for a bit, but they fixed it. The bot needs a bit of attention too, sometimes instances need manual attention and installing and getting to know the software takes some time. but it's a great tool and the gnbot customer service is super quick and always doing their best to help. Thank you Samsung, Bonnie and Stryker! I am medium computer savy and use the cloud server version on my phone.
By N Y.
Response from GnBots· Jun 29, 2022
Absolutely! We are always working to try and improve the system. It can certainly be difficult sometimes working with 3rd party apps the like the game, google play and MEmu, but we do our best to update as fast as possible and solve any issues that come up. We appreciate your patience and willingness to learn the software. Thanks for the review and we are happy to have you with us!
