I ordered a device over a month ago
I ordered a device over a month ago, I’ve emailed again and nothing! I’m hoping my bank will help with recovering the money 😡
By Carol Louise C.
Saturday, November 7, 2026 · Customer reviews of US businesses
The Fair Hearing score
Poor
16 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Rube Soa is listed under Salons & Clinics.
Rube Soa (glowastica.com) has 16 customer reviews on The Fair Hearing, with an average rating of 2.5 out of 5.
Showing 10 reviews with 1 star · Clear filters
I ordered a device over a month ago, I’ve emailed again and nothing! I’m hoping my bank will help with recovering the money 😡
By Carol Louise C.
Insane how much of a scam this site is! STAY AWAY! So I ordered a face tool & from the get go there were issues. Long story short, my package was delivered to Brooklyn Mississippi & not Brooklyn NY! I can’t reach this company any which way I try! Not email or calls or the chat option! Please don’t fall for them
By Julia A.
The 5 star reviews are clearly fake. Like most people I can’t get hold of their customer services after waiting weeks for delivery. Total scam.
By Kat H.
Not worth dealing with this company. Item purchased over a month ago and still no delivery. Customer service is abysmal do not answer emails or messages. Promote world wide shipping but obviously untrue. Total scam company
By Pauline C.
Been trying to get a response from this company regarding not receiving my ordered item but they never responded. Very disappointing and frustrating. Unprofessionally treated, don’t deal with this seller
By Roxy
I did receive my items, however it took over a month. They are generic, not brand name, just “face sculpting device” the plastic feels cheap. Also I ordered a micro current face massager, the box was opened and there was a pet hair (not from my home) in the box. I have reached out to the company via email and Instagram (where they originally helped me edit my order) and have received no response. This company claims to be Canadian, but everything is shipped from China.
By Jordan
Not sure if this is a legitimate company. The product did eventually arrive but have experienced no changes from using the product after two weeks.
By Rita D.
Scammers DO NOT BUY FROM THIS COMPANY
By Nicola B.