Saturday, November 7, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
496 reviews
Glo MelaninSelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Custom products for Melanin skin that actually work.Natural ingredients that are safe for long-term use. Created by leading Melanin Skin Experts
Glo Melanin (glomelanin.com) has 496 customer reviews on The Fair Hearing, with an average rating of 4.6 out of 5.
496 approved reviews, newest moderated first
Elyka is super sweet. She answered all of my questions and was very specific and detailed also about the ways I could use the glo melanin chapstick.
By Kiara
Response from Glo Melanin· Apr 14, 2026
That is Elyka doing what she does best! So glad you felt taken care of and informed. Thank you for the love, Kiara! 💛
Elyka was extremely helpful with answering my concern about the discontinued yoni wash. I look forward to when the product is relaunched.
By Zeonnia P.
Response from Glo Melanin· Apr 14, 2026
So glad Elyka was able to help clarify things! We cannot wait for that relaunch either. Stay tuned, Zeonnia ! 💛
Technology was NOT on my side when submitting my most recent transaction and I accidentally submitted the order without applying my Glo+ credits. I emailed them to see if it was possible to change the payment method and Elyka made it happen in a very prompt manner! The customer service Elyka provided and customer-centered approach Glo Melanin has - in addition to the products, is exactly I continue to support this company.
By Porsha S.
Response from Glo Melanin· Apr 14, 2026
Technology can be so uncooperative sometimes but we are glad Elyka was able to swoop in and save the day! Your continued support means everything to us. Thank you for being part of the Glo Melanin family, Porsha! 💛
I love the product so far but one of my items leaked although it was securely wrapped and I didn’t get the lip balm with the bundle. I reached out a couple of times in an email but no response back about either item.
By Daiquiri C.
Response from Glo Melanin· Apr 7, 2026
We are so sorry to hear about the leaked item and the missing lip balm, that is definitely not the experience we want for you! We do want to flag that our team has actually reached out four times on our end and we want to make sure our messages are not getting lost. Please DM us directly on our social media pages so we can get this sorted out for you right away. We are not going anywhere until this is resolved! 💛
Rio C helped me alot, they helped me get another bottle of face foam that ended up damaged through transport.
By Cierra S.
Response from Glo Melanin· Apr 14, 2026
Rio always comes through! So glad everything got sorted out for you. Thank you for your patience, Cierra! 💛
My package had arrived damage and when I contacted them they took care of it right away! They were very nice and understanding throughout the entire process! Needless to say there customer service is great!
By Aaliyah G.
Response from Glo Melanin· Apr 14, 2026
We are so glad our team was able to take care of you! That is exactly how it should be. Thank you for your patience and for trusting Glo Melanin, Aaliyah! 💛
This is my first time using these products and I see the Glo, Thank you!
By Esha
Response from Glo Melanin· Apr 14, 2026
First time and already seeing the Glo?? Welcome to the family, Esha! 💛
One of my items was damaged in transit. I understand it happens, especially when something is glass. It’s not the mishap that will be remembered, it’s how it was so quickly resolved by Rio. I received an immediate response to my email that a replacement was being shipped at no cost.
By Chei W.
Response from Glo Melanin· Apr 14, 2026
Rio showing up and making it right immediately is exactly the standard we hold ourselves to! We are so glad the experience left a good impression despite the mishap. Thank you for your grace and understanding, Chei! 💛
