GlobeInReviews of globein.com

Love the products, they are all artisanal made and they have a story behind them. The value per box is amazing, I only pay $45 per box and I receive 4-5 items every month, plus their customer service is wonderful.

First off, every ethically made item is of the highest quality. Everything is well crafted and holds up even with multiple cleanings. I love receiving my box every month and it always arrives very well packaged. I've never had a broken product thanks to how well it's boxed up. The book that comes with it is very detailed with where and how my items were made and is lovely- you don't even have to gift wrap it if you give it as a present. Every month there are several themes to choose from and there is always something that catches my eye. I really like how there is literally something for everyone, and if for whatever reason you don't want one of the themes you can skip the box and have the credit rolled over to your next box. From jewelry to baking to gardening- everything you could want to dress yourself or your home is here! And I love how the artisans receive a fair and investable wage!!!! 10/10 stars I love this company!!!

This is by far the worst company i have ever been involved with. I am so glad my subscription is over. It was like being in a bad relationship. to say customer service is pathetic would be an understatement. They literally dont even exist. IF I receive my items (dont count on it) their always damaged and broken. Please don't get caught up by the Facebook ads. This company is garbage and they should be ashamed of themselves for scamming people the way they do and making it look like a decent legit business. If this is around next year I will be shocked. Ultimate fail.

Five days ago, based on the initial pictures of their displayed items on social media that drew me in, I was intrigued and signed up (never realizing they are the one company that does not allow you to cancel - they do NOT make that clear during check out - and unlike every other subscription box service out there, GlobeIn's site says no refunds are given when you attempt to cancel). Anyway - once I got through their confusing "pick a box or a surprise box" processes... I realized their items have zero compatibility with my home or tastes. No offense against them, it is just not my style at all. I immediately attempted to cancel, and all they offer to do on their website is give a "credit" to buy merchandise, which is why I cancelled in the first place, because there is absolutely nothing I would buy! To be clear: I began my subscription just 5 days ago, and of course have not received anything yet, so I assumed it would be easy to just say "no thanks this is not to my taste". But there is no phone number and no way to rectify this issue other than lodge a claim with my credit card carrier. I wish there was an easier, simpler way. In attempting to contact GlobeIn directly, their response via automated email message says I have to wait 14 days for a response. This is not realistic! They have $240.00 of mine that I do not intend to spend there as their items have no appeal. I deal with 21 other subscription box companies (I am a tester/reviewer) - and again, none have ever been anything less than super fast in responding to any inquiries - sometimes minutes, hours or maybe the very next day, but that's the longest. GlobeIn appears to exempt themselves from what people expect to be the norm in subscription box practices. This is just a heads up, "buyer beware", read ALL the fine print so you know ahead of time exactly what you are committing to. I am hoping my charges get reversed...

Do not buy items here, I ordered a bunch of items in September and haven’t received any of them. Half of my order was sent and damaged in transit for which I received a gift card and my glasses and carafe have not been sent to date. I reached out to their support team and was advised they do not know when my items would be sent so I requested a refund. This is a horrible service.

Surprised at the negative reviews... My experience has been 5 Star. Beautiful pieces, satisfactory CS, and one issue on shipping during a global pandemic which I find acceptable. Extremely happy with my experience.

Excellent customer service. Problem resolved in a timely manner....Knowing the products are handmade and the company is helping the Artisans make them even more beautiful!

I love the ceramics I received! Thanks Globein!