Monday, November 9, 2026 · Customer reviews of US businesses
The Fair Hearing score
Great
92 reviews
Global RescueSelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Global Rescue is a crisis response, medical evacuation and security extraction company with additional services such as field rescue, medical advisory and telehealth. The company performs field rescues, sending critical care paramedics and military special forces veterans to the site of an emergency. Founded in partnership with Johns Hopkins Medicine, Global Rescue identifies, monitors and responds when members experience a medical or security emergency away from home. Global Rescue is a membership organization offering individual and corporate memberships on a short-term or annual basis. Global Rescue supports clients from its global operations centers and offices in Manila, Philippines; Islamabad, Pakistan; San Juan, Puerto Rico; and Lebanon, New Hampshire.
Global Rescue (globalrescue.com) has 92 customer reviews on The Fair Hearing, with an average rating of 4.4 out of 5.
92 approved reviews, newest moderated first
Great service and knowledge, any questions are almost immediately followed up via email or phonecall. Fantastic customer service - thank you
By Philip S.
Response from Global Rescue· Jan 28, 2026
Thank you, Philip! We wish you a year of safe travels!
Fabulous experience and we've been with Global Rescue for years. They run a first class medical ops' desk and they've helped me in Patagonia, interfacing with my Mayo doctors, etc. Super cool service. Just do it.
By ActualBuyer
Response from Global Rescue· Jan 28, 2026
Thank you! Safe travels in the future!
Worked with them when travel agent changed travel dates.
By Sylvia F.
Response from Global Rescue· Jan 28, 2026
Thank, Sylvia! Safe travels!
Professional organized service
By Cobra 1.
Response from Global Rescue· Dec 30, 2025
Thank you!
I have never had to file a claim, so really can't rate much. My only complaint to date is the fac that there is no coverage for a couple...just for a single or a family. I should not be paying the same premiums as a family of four or six, when I am retired and it is just my wife and I traveling.
By Gregory B.
Response from Global Rescue· Dec 30, 2025
Thank you, Gregory, for your feedback, and we will take it into consideration!
When my husband became ill while we were in France, Global Rescue would call me every day and also speak with the doctors. It gave me peace of mind...however when they sent through the translated hospital discharged notes they were done by AI and not checked by a human....it said my husbands name, then the word deceased instead of domiciled!🤣
By Robbie
Response from Global Rescue· Dec 30, 2025
Sorry about that typo! Thank you for the review, and we are glad your husband has recovered.
Awesome is the only description
By stan
Response from Global Rescue· Dec 30, 2025
Thank you, Stan!
You provide me with security when I am of an age when it is difficult/very expensive to get travel insurance. I have not had to draw on your coverage...but it is consoling to know you are there.
By Simon S.
Response from Global Rescue· Dec 30, 2025
Thank you, Simon!
