Saturday, November 7, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
366 reviews
Glass America | Windshield Repair & ReplacementSelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
As one of the nation's largest auto glass and windshield replacement and repair businesses, Glass America has been keeping cars, trucks and vans safe on the road since 1999. We work with all insurance companies to handle your claim efficiently and we offer a lifetime warranty on workmanship.Glass America is one of the largest automobile glass repair and replacement companies in the U.S. It provides services for all years, makes and models, foreign and domestic, commercial or passenger vehicles.As a leader in the US auto glass repair and replacement industry, Glass America upholds the highest levels of quality craftsmanship consistently maintaining a proven track record for superior customer service. All technicians are certified and all auto glass installations meet or exceed industry AGRSS Standards and come with a lifetime workmanship warranty.Glass America currently has service centers conducting business under the names Glass America and Auto Glass Service in more than 40 states. Each of the service centers offers mobile auto glass repair and replacement services as a convenience for its customers.We offer fast, free mobile service to your house, business or designated location (We come to you at no extra charge). Glass America's prices are extremely competitive. Our certified installers, OEM (Original Equipment Manufacturer) only the highest quality glass, lifetime warranty and free mobile service add up to unparalleled value.
Glass America | Windshield Repair & Replacement (glassusa.com) has 366 customer reviews on The Fair Hearing, with an average rating of 4.9 out of 5.
366 approved reviews, newest moderated first
GlassAm has been my go to for nearly 20 years - they are communicative, punctual and if any issues (in my many dealings I’ve only had one) they are prompt to respond and fix! I refer everyone in need, including my clientele to them!
By Cassie H.
The guys that came to install the new windshield were great. Prompt communication and fast professional service. Absolutely would use them again and recommend to anyone who needs remote/field services.
By Dan N.
The service representative was very nice and professional. So far I'm very happy with the work.
By GT
Service from start to finish was good. They worked within my budget and was able to work with me to get the price that I could afford. The appointment was scheduled between 1-5pm Andrew H. Ended up showing up around 11am to do the job. He was fast and efficient. I will use this service if I ever have another broken car window. I recommend. 5 stars.
By MICHAEL Y.
Everyone was super kind, welcoming, and easy to talk to. I will be coming here again for my future glass needs. Forget safelite 🙂
By Hailey
The repairman, Mike, called to let me know the timeframe he would arrive. He was able to make my appointment earlier than originally expected, which was nice. He repaired the glass efficiently and was nice.
By Jennifer
Nice. Experience,, the tech did a great job, answerd all inquisitive questions..Id. go back. again ..Don't really want another cracked windshield, but if I do get another I'd go right back ..
By JoeG
Glass America was recommended by my insurance agent. Making an appointment was easy. Communication was very good. I has two installs done on same day. One was an insurance claim and the other was a car that I did not have coverage. The new windshields were installed. Very happy with customer service, install and price. Highly recommend!
By RICK H.
