Tuesday, November 10, 2026 · Customer reviews of US businesses
The Fair Hearing score
Great
3,608 reviews
GlassesShopSelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Affordable Prescription Glasses & Sunglasses Online Store. Easy to Buy! 1000+ styles frames start at $6.95, include free lenses & coating. 30-day Return, 365-day Warranty. GlassesShop has sent out hundreds of thousands of glasses to clients all over the world since 2004.
GlassesShop (glassesshop.com) has 3,608 customer reviews on The Fair Hearing, with an average rating of 4.4 out of 5.
3,608 approved reviews, newest moderated first
I ordered 2 pair of glasses, and when they arrived one pair was too big, and both lenses were a little off. GlassesShop.com was easy to return, and I got a full refund. Excellent customer service!
By Consumer
Response from GlassesShop· May 14, 2021
Dear Consumer, Thank you so much for your support and review! We will try to do better in the future.
This has been the worst experience. I have emailed this company several times requesting a refund. The glasses are not good quality, they got my order wrong sent 2 pairs of the same glasses. Still till today no response. I would never ever advise anyone to order from this company. The products they offer are very cheap and the customer service stinks. I f someone can help me get my money back please help. Again never order from Glasses shop it's a ripe off.
By arlene J.
Response from GlassesShop· May 14, 2021
Dear Arlene, Sorry for the inconvenience. We notice that you ordered Celia glasses and Marlowe sunglasses, actually they are in the same shapes. Our customer service has emailed you to confirm the prescription on 04/30, please double check your mailbox or spam folder. Sorry again.
Great quality
By Richard R.
Response from GlassesShop· May 14, 2021
Dear Richard, Thank you so much for your support and review! Have a nice day.
I was gunshy after a bad experience with a different online retailer. No worries. Glasses arrived as ordered from GlassesShop; prescription lenses matching my requirements.
By JWT
Response from GlassesShop· May 13, 2021
Dear JWT, Thank you so much for your support and review! Have a nice day.
My prescription was incorrect but realized it was my error. GlassesShop gave me enough points to order new glasses. The quality is really good! I've ordered glasses online before but the quality was less then satisfactory. These were good quality and fit perfectly. I would recommend them most definitely! Thank you!
By Shelly W.
Response from GlassesShop· May 13, 2021
Dear Shelly, Thank you so much for your support and review! Have a nice day.
The glasses are exactly as ordered! Perfect.. will be buying more! I’ve gotten so many compliments ☺️
By Jazmine C.
Response from GlassesShop· May 12, 2021
Dear Jazmine, Thank you so much for your support and review! Have a nice day.
My 1st time order glasses on line, I love them, they are light and low price
By Mei T.
Response from GlassesShop· May 12, 2021
Dear Mei, Thank you so much for your support and review! Have a nice day.
The website made easy to select the design and measure with your eyes. The price was reasonable. I recommend for those buyers looking for cheap, quality glasses.
By Pham F.
Response from GlassesShop· May 11, 2021
Dear Pham, Thank you so much for your support and review! Have a great week.
