Monday, November 9, 2026 · Customer reviews of US businesses
The Fair Hearing score
Great
3,608 reviews
GlassesShopSelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Affordable Prescription Glasses & Sunglasses Online Store. Easy to Buy! 1000+ styles frames start at $6.95, include free lenses & coating. 30-day Return, 365-day Warranty. GlassesShop has sent out hundreds of thousands of glasses to clients all over the world since 2004.
GlassesShop (glassesshop.com) has 3,608 customer reviews on The Fair Hearing, with an average rating of 4.4 out of 5.
3,608 approved reviews, newest moderated first
Website was easy to navigate, price was affordable and service was amazing! Arrived in a couple weeks. Great quality! Will definitely be ordering more :)
By Grand Junction, C.
Response from GlassesShop· Nov 23, 2023
Thank you for your review. It is our objective to provide good quality product at truly reasonable and affordable prices. Our best spokesperson is a happy customer and thanks for your support again.
Great customer service. Had questions that resulted in replacement very accommodating
By Hwashburn
Response from GlassesShop· Nov 21, 2023
Thank you for your review. Glad that our team can can be helpful with the replacement. Hope you would enjoy your glasses!
My new glasses are simply perfect. Prescription match plus a great price.
By Mary F.
Response from GlassesShop· Nov 21, 2023
Thank you for your review. It is our objective to provide good quality product at truly reasonable and affordable prices. Our best spokesperson is a happy customer and thanks for your support again.
They put in the wrong prescription. Then said it was my fault. Communication is terrible. I can't use the glasses.
By David L.
Response from GlassesShop· Nov 21, 2023
Thank you for your review. We sincerely apologize that we did not bring you a pleasant shopping experience with us. We've replied to your email with the prescriptions for the Computer and Reading use respectively converted through your ADD values. For accuracy concern, we would advise you to consult your eye doctor for the correct prescription for your glasses so we could further assist you. We appreciate your support and understanding on this matter.
I have had a amazing experience buying glasses online here. I have bought 7 or 8 pair of glasses and they have all been fine. If they don't get it right. Customer service is excellent and fast. They will take care of any issue with no argument from them. Which is probably the best part. Thanks for the amazing service. I have 3 glasses on the way now.
By courtney F.
Response from GlassesShop· Nov 21, 2023
Thank you for your review and being our valued loyal customer. Have a nice day!
My glasses have broken after 3 weeks, have never had this issue before and am very upset and disappointed do not have a replacement on hand yet so im having a very difficult time. Need to be refunded asap
By Andy N.
Response from GlassesShop· Nov 20, 2023
Thank you for your review. We sincerely apologize that we did not bring you a pleasant shopping experience with us. However, would you please scan or take a picture of the glasses and email to us at: [email protected] to show the problem directly for further investigation? Then we'll decide how to deal with your case.
They were inexpensive, have gotten quite a few compliments, they came quickly and the script is correct.
By Rachel B.
Response from GlassesShop· Nov 20, 2023
Thank you for your review. Hope you would enjoy your glasses.
Wonderful experience with this company!!! My glasses (2 pair) were perfect when they came!! I love everything about them!! I will be ordering more from them!!
By L S.
Response from GlassesShop· Nov 20, 2023
Thank you for your review and being our valued customer.
