Great Service and Prices!
Excellent Service in General, Great prices and very fast delivery also!
By RonJ
Response from GlassesShop· May 1, 2024
Thank you for your support & review. Have a nice day!
Monday, November 9, 2026 · Customer reviews of US businesses
The Fair Hearing score
Great
3,608 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Affordable Prescription Glasses & Sunglasses Online Store. Easy to Buy! 1000+ styles frames start at $6.95, include free lenses & coating. 30-day Return, 365-day Warranty. GlassesShop has sent out hundreds of thousands of glasses to clients all over the world since 2004.
GlassesShop (glassesshop.com) has 3,608 customer reviews on The Fair Hearing, with an average rating of 4.4 out of 5.
3,608 approved reviews, newest moderated first
Excellent Service in General, Great prices and very fast delivery also!
By RonJ
Response from GlassesShop· May 1, 2024
Thank you for your support & review. Have a nice day!
Having a very difficult time being in touch with customer service for an exchange. Called 5 times, on hold for 15 minutes each time, then leave a message (they say they'll call you back) and have yet to receive a callback. Live chats aren't live. Emails responses are auto-generated. Glasses are great, however not being able to speak with a live person is SO frustrating! UPDATE: I received a new pair of sunglasses that are great!!! However, I still believe there should be a way to speak with a live person. IMHO, it would greatly improve the customer service experience. Thank you.
By Mary C.
Response from GlassesShop· May 1, 2024
Thank you for your review. We have checked your issue and exchanged the glasses for you. Any further problems, please feel welcome to contact us.
I like to buy here, very good prices and very easy to order and they arrive very quickly
By lidia V.
Response from GlassesShop· Apr 30, 2024
Thank you for your support & review. Have a nice day!
The location of my prescription in my progressive glasses lens is too low. Very inconvenient .
By Rhonda R.
Response from GlassesShop· Apr 30, 2024
Thank you for your review. We are sorry to hear this. We would be happy to help you with a return. Please reach out to us via email at [email protected], by phone at 1-855-202-0123, via chat on our website, or on social media with your order number and we would be happy to assist you.
Great first experience with two orders. The first one was only for distance and should of been progressive bifocals. I reached out to ask and they helped me with this issue and re shipped the right ones. Didn't need to return the glasses that where a mistake. Thanks Everyone!
By customer
Response from GlassesShop· Apr 29, 2024
Thank you for your support & review. Have a nice day!
This is the second pair of prescription sunglasses I’ve ordered in 5 years. Great service, fast delivery. I would recommend Glassesshop.com for your next pair of glassses.
By Marlene M.
Response from GlassesShop· Apr 28, 2024
Thank you for your review, we are grateful to have you as our customer!
Ordered my teenage daughter 1st pair of glasses from Glasses shop. She absolutely loves them. Received our item in well cared for packaging. Will be ordering more glasses for my son and I.
By Candace
Response from GlassesShop· Apr 28, 2024
Thank you for your support & review. Have a nice day!
I’ve been using GlassesShop for affordable glasses for years. I have never been let dow. They have beautiful styles and a range of different lenses for a reasonable price. I love it and refer all my friends to this site for quick and cheap glasses. Absolutely love this place!!
By Tal
Response from GlassesShop· Apr 28, 2024
Thank you for your review, and for being a loyal customer of Glassesshop!