Saturday, November 7, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
409 reviews
Glacier FreshSelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Glacier Purity, Tech Guarding Every Drop. At Glacier Fresh, our journey began in 2015 with a simple yet profound mission: to make fresh, healthy water accessible to every home. What started as a quest to redefine water purification has grown into a legacy of trust, innovation, and responsibility—one that now touches 8 million lives across North America.
Glacier Fresh (glacierfreshfilter.com) has 409 customer reviews on The Fair Hearing, with an average rating of 4.7 out of 5.
409 approved reviews, newest moderated first
The product and price make this 5 star. The filter replaces one that was five times the cost. Plus, my husband installed it rather than having to have a service visit.
By Marlene Gaysek L.
Response from Glacier Fresh· Mar 2, 2023
Thank you so much for your kind support, Marlene. We are really glad that you're happy with our service. Have a good day!
I stupidly failed to look at the filter in my refrigerator and ordered a type that was in an earlier machine I had. I only realized this when I was ready to install the new filter. Typically one would expect to send them back, get the correct ones, and pay a restocking fee. Not at all. They had me take a picture of my existing filter - that clearly showed the correct part number and sent me new filters that were correct. They didn't even want the old ones back!
By Jerry
Response from Glacier Fresh· Mar 2, 2023
Thank you so much for your kind support, Jerry. We are really glad that you're happy with our service. Have a good day!
Glacier Fresh filters are less expensive than their competitors. Our order was shipped almost immediately after being placed and we received it promptly. This is one of the few vendors who have ever contacted us directly to make sure we got what we ordered. Only then did they request we complete a survey. This company is now THE company from whom we will buy our filters.
By Jsheiry
Response from Glacier Fresh· Mar 2, 2023
Thank you so much for your kind support, Jsheiry. We are really glad that you're happy with our service. Have a good day!
Quick delivery and can’t beat the price!
By CT C.
Response from Glacier Fresh· Mar 2, 2023
Thank you so much for your kind support, DTL. We are really glad that you're happy with our service. Have a good day!
Filter are like everyone else's and at a much better price. Highly recommend.
By Ira S.
Response from Glacier Fresh· Feb 18, 2023
Thank you so much for your kind support, Ira. We are really glad that you're happy with our service. Have a good day!
Ordered filters for my refrigerator. Although they were back ordered they still arrived quickly and the staff kept me informed throughout and gave me the option to cancel or order an alternate. Very keen price, good service and quick delivery. Definitely will use them for all future orders.
By Rik B.
Response from Glacier Fresh· Feb 18, 2023
Thank you so much for your kind support, Rik. We are really glad that you're happy with our service. Have a good day!
Excellent product, great price and fast delivery
By customer
Response from Glacier Fresh· Feb 18, 2023
Thank you so much for your kind support. We are really glad that you're happy with our service. Have a good day!
I ordered filters for my refrigerator and they work great. The water and ice taste great. The shipping was fast. Good job!
By Anny C.
Response from Glacier Fresh· Feb 18, 2023
Thank you so much for your kind support, Anny. We are really glad that you're happy with our service. Have a good day!
