Sunday, November 8, 2026 · Customer reviews of US businesses
The Fair Hearing score
Average
5,549 reviews
ZealthySelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
High-quality virtual care including primary care, mental health, metabolic health, and more. Get personalized care from anywhere with or without insurance.
Zealthy (getzealthy.com) has 5,549 customer reviews on The Fair Hearing, with an average rating of 3.2 out of 5.
5,549 approved reviews, newest moderated first
Quick and easy
By Joy
Response from Zealthy· Oct 30, 2025
Hi there, we’re so happy to know your experience was quick and easy! That’s exactly what we aim for, making the process simple and stress-free. Thank you for sharing your feedback!
Easy website and quick response to questions
By Tonya
Response from Zealthy· Oct 30, 2025
Hello Tonya! Thank you so much for taking the time out of your day to write a kind review about how using Zealthy has been for you. I am so happy to hear that using our site has been such an easy experience. I also love hearing that when you are in need of help, you can rely on your Care Team. If there is ever anything we can do to help, please feel free to email [email protected], message us in your account, or call us at (877)870-0323. Any of our Zealthy Coordinators would love to help!
Excellent service timely orders and friendly people
By John M.
Response from Zealthy· Oct 29, 2025
Hi there, that’s wonderful to hear! We’re so glad you’ve had a great experience with our team and service. Your kind words truly mean a lot to us. Thank you for being part of the Zealthy community!
Great communication and service.
By John F.
Response from Zealthy· Oct 29, 2025
Hey John! Thank you so much for taking the time out of your day to write a kind 5-star review about how using Zealthy has been for you. I am truly happy to hear that you are having a great experience working 1x1 with your Care Team and using our services. If there is ever anything we can do to help, please feel free to email [email protected], message us in your account, or call us at (877)870-0323. Any of our Zealthy Coordinators would love to help!
I've attempted to cancel my membership over and over again. Timeline of Failed Cancellation Attempts as follows: -September 2025: Over 12 cancellation attempts via both mobile and desktop platforms -October 2025: Over 12 additional cancellation attempts via both mobile and desktop platforms. Each attempt resulted in a confirmation message stating my membership would be cancelled. Despite these confirmations, my membership has remained active and charges have continued. Previous Communication: I have sent multiple emails to their customer support regarding this matter and have been repeatedly told my case was "escalated to the escalation team." Despite these assurances from their associates, no action has been taken and my membership remains active as of today. I have already disputed these charges with my credit card company due to the company's failure to honor my cancellation requests. I have filed a complaint with my state's Attorney General's consumer protection division, the Better Business Bureau and with the Consumer Protection Financial Bureau.
By Yvette S.
Response from Zealthy· Oct 29, 2025
Hi there, we’re truly sorry for the frustration and inconvenience this experience has caused. We understand how upsetting it must feel to have your cancellation requests go unanswered despite multiple attempts and confirmations; that’s not the level of service we strive to provide. Please know that we take concerns like this very seriously and want to ensure your account is fully reviewed and resolved properly. Please feel free to email [email protected] with the Subject Line "TrustPilot-Jojie". I personally respond to all emails within 1–2 business days and will work 1x1 with you to ensure this matter is handled promptly and correctly. Thank you for bringing this to our attention. Your feedback helps us improve and do better.
I never received the product but yet they're still taking money from my account. I canceled the order and they're still taking money from my account. Please, do not order anything from this company try another one. Now this.
By Clarence W.
Response from Zealthy· Oct 29, 2025
Hi there, I’m really sorry to hear you’re dealing with charges after canceling and not receiving any product. I understand how upsetting that is, and your feedback helps us see where we need to improve so this doesn’t happen to anyone else. Please feel free to email [email protected] with the Subject Line 'TrustPilot-Jojie'. I respond to all emails within 1–2 business days and look forward to your email and working 1x1 with you. Thank you
Good app I recommend
By Layslla De O.
Response from Zealthy· Oct 28, 2025
Hi there, thank you so much for recommending us! We’re really glad to know you’re enjoying the app and that it’s been helpful for you. Feedback like yours keeps us motivated to keep improving and make your experience even better.
I checked the zero due today to pay $205 monthly and your system charged my account $1700! I am NOT happy!!!!
By Richard
Response from Zealthy· Oct 28, 2025
Hi there, I’m so sorry to hear about this billing issue. I completely understand how upsetting it must be to see such a large unexpected charge. It sounds like something went wrong during the payment process, and I’d really like to help get this resolved quickly for you. Please feel free to email [email protected] with the Subject Line "TrustPilot-Jojie". I respond to all emails within 1–2 business days and look forward to working 1x1 with you to make this right. Thank you, and again, my sincerest apologies for the frustration this has caused.
