ZealthyReviews of getzealthy.com

Response from Zealthy· Aug 31, 2026

Hello David! Thank you for taking the time to leave your feedback. We're sorry to hear your experience wasn't a full 5 stars, and we'd love the chance to make things right. We've sent you an email so we can look into your account and assist you further. Please keep an eye on your inbox, and we look forward to resolving this for you soon!

Response from Zealthy· Jul 28, 2026

Hi there, thank you for sharing your experience. We're glad to hear the product has been working well for you, but we're truly sorry to hear about the repeated delays with your refill shipments and the lack of follow-up after your concerns were escalated. We understand how disappointing that must be, especially after paying in advance for your treatment. Please feel free to email [email protected] with the Subject Line "TrustPilot-Jojie". I respond to all emails within 1-2 business days. I look forward to your email and working 1x1 with you. Thank you.

Response from Zealthy· Jul 20, 2026

Hello Beth! I am truly sorry to hear that you have had this experience, as our goal is to be there every step of the way! I want to review your account and help you with your next refill to ensure you are on the route for success. I will also add the link for your refill below. Please feel free to email [email protected] with any questions you have along the way, and I will be more than happy to assist you. Thank you!  https://care.getzealthy.com/patient-portal/visit/weight-loss-refill

Response from Zealthy· Jun 18, 2026

Hello! I am truly sorry to hear that our team has not been able to give you a proper update on your order yet. Do not worry, I am here and happy to help turn your experience around. Can you please email me directly so I can review your account and ensure that you receive proper updates going forward? Please email me directly at [email protected] with the subject line "Trustpilot". Thank you!!

Response from Zealthy· Apr 20, 2026

Hi Nadia, we’re truly sorry to hear about your experience and understand how frustrating it must have been to struggle with unclear dosage instructions, feel unwell as a result, then be charged twice and see your prescription changed to a much higher cost. Being unable to reach support and getting disconnected only adds to that frustration, and we sincerely apologize for everything you’ve gone through. Please feel free to email [email protected] with the Subject Line "TrustPilot-Jojie". I respond to all emails within 1-2 business days. I look forward to your email and working 1x1 with you.

Response from Zealthy· Mar 24, 2026

Hi Carla, we’re really sorry for the delay you’ve experienced and understand how frustrating it is to be waiting days for a response to your question. That’s not the timely support we aim to provide, and we apologize for the inconvenience. Please feel free to email [email protected] with the Subject Line "TrustPilot-Jojie". I respond to all emails within 1–2 business days, and I look forward to working 1x1 with you to make sure your concern is addressed as soon as possible.

Response from Zealthy· Mar 14, 2026

Hi Maggie, thank you for sharing your experience. We understand how frustrating it can feel to go through two months of treatment and not see the results you expected, while also feeling like you haven’t been able to connect directly with a medical professional. We’re sorry this has been your experience. Please feel free to email [email protected] with the Subject Line "TrustPilot-Jojie". I respond to all emails within 1–2 business days. I look forward to your email and working 1x1 with you to review your concerns and help clarify your treatment and support options.

Response from Zealthy· Dec 24, 2025

Hi Marsel, we’re really sorry for the frustration you experienced. We understand your concern about the shift in support after the first few weeks, the difficulty navigating your account, and feeling overwhelmed by repeated messages when funds weren’t available. That’s not the experience we want for you, and we apologize for how this came across. Please feel free to email [email protected] with the Subject Line “TrustPilot-Jojie.” I respond to all emails within 1–2 business days. I look forward to your email and working 1x1 with you to review your account, clarify next steps, and help address what went wrong. Thank you.