Sunday, November 8, 2026 · Customer reviews of US businesses
The Fair Hearing score
Average
5,549 reviews
ZealthySelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
High-quality virtual care including primary care, mental health, metabolic health, and more. Get personalized care from anywhere with or without insurance.
Zealthy (getzealthy.com) has 5,549 customer reviews on The Fair Hearing, with an average rating of 3.2 out of 5.
5,549 approved reviews, newest moderated first
The order was delivered in a timelyt manner w/no delays.
By Terry G.
Response from Zealthy· Dec 10, 2025
Hi there, thank you so much for sharing this! We’re glad to know your order arrived on time without any delays. It means a lot to hear that the process went smoothly for you. If you ever need anything, we’re always here to help.
SCAM! SCAM! SCAM! I found Zealthy on a Facebook ad, thought I’d give it a try, downloaded the app, went thru everything, paid $39 to get started and it was going to be $199 for the meds 1st month then nothing else but $249 a month after that! Never said anything about a $135 membership fee! They immediately took the $39 and $199 out of my bank account! Once I started looking through “Managing My Account “ I saw where there was a $135 month membership fee too, never said that before! So I googled Zealthy and they had TERRIBLE reviews! So I immediately cancelled my account within them! I told them they could keep the $39 but I wanted my $199 back, called my Bank, after awhile, after messages etc they finally refunded my money! I thought I was through with them! That was around the 1st of November! About 3 days ago, I saw where $135 was taken out of my account from them for the membership fee, mind you, I closed my account within 24 hrs back at the 1st of November! The woman I talked to said that didn’t cancel my membership only my prescriptions! Really!! We talked, argued, I had no account, she said she would send me emails because I couldn’t log in to my old password, it wouldn’t take it, I never ONCE received an email from them! This went on all day Sunday, today is Tuesday! She finally said they would refund my $39 and $135 in 5-7 business days, but mysteriously, later that night, I started receiving Fraud alerts from my Bank! 20 to be exact within 10-20 minute period of time! None were mine because I was getting ready to go to a Christmas Party! So my Bank had to close my account! How convenient now! That Zealthy doesn’t have to repay me my money because they can’t! My account is closed! Pretty suspicious to me!! I would NEVER use this company!! Scammers!!
By Tammie M.
Response from Zealthy· Dec 10, 2025
Hi there, I’m really sorry for the experience you described. I hear your frustration about being charged after canceling, the confusion around the membership fee, and the difficulty you had accessing your account and getting confirmation. I also understand how the timing with your bank alerts made the situation feel even more stressful. You should never feel unsure or unheard when it comes to your account or charges. Please feel free to email [email protected] with the Subject Line 'TrustPilot-Jojie'. I respond to all emails within 1–2 business days and will work with you 1x1 to review everything and make sure this is handled correctly. Thank you
Waste of $$ , poor communication, double charges , canceled membership month ago and still receiving payment emails and push notifications
By Vivien B.
Response from Zealthy· Dec 9, 2025
Hi there, I’m truly sorry for the frustration and confusion caused by double charges, poor communication, and continued notifications after canceling your membership. I completely understand how upsetting this must be, and your feedback helps us see where we need to improve. Please feel free to email [email protected] with the Subject Line 'TrustPilot-Jojie'. I respond to all emails within 1–2 business days and look forward to working 1x1 with you to resolve this. Thank you
I DO NOT KNOW WHY I AM BEING CHARGED A MONTHLY FEE. I DID NOT AUTHORIZE ANYTHING NOR HAVE I RECEIVED ANY PRODUCT OR ANYTHING.
By SANDY
Response from Zealthy· Dec 9, 2025
Hi there, I’m very sorry for the frustration and concern caused by these unexpected charges. I completely understand how upsetting it must be to see fees without receiving any product or authorizing them. We take feedback like this seriously and want to help make it right. Please feel free to email [email protected] with the Subject Line 'TrustPilot-Jojie'. I respond to all emails within 1–2 business days and look forward to working 1x1 with you to resolve this. Thank you
9Zealthy is a scam. My prescription was changed with my consent. They weren't able to charge old credit card number and somehow got a different out of my Google wallet and double billed. The records show a old card number for my default. Repeated calls and I've received partial refund so far. They still owe me refund $777.34. I received a quick response from original post and now they font respond. When I called Friday. I was assured its on the way. Scam You will get a bs response saying email me. I've sent multiple emails to address provided no response Send multiple emails over 2 wk period no response Today's zelthy fraud and lies continue last Friday I was told the amount of $777.34 had been processed and should be refunded by first of the week. Today said the refund was$$44. They wouldn't refund amount previously stated regardless of fraud on their part. And wait zelthy will say email joilet again. Mo response in 3weeks. Beware of this scam company. Say their fraud u our problem. Refuse to contact me. As of today im still waiting on refund.
By Bobby H.
Response from Zealthy· Dec 9, 2025
Hi Bobby, we’re really sorry for how upsetting and frustrating this has been. We understand your concern about the unauthorized charges, the confusion around the payment method, and the delay and inconsistency with your refund. This is not the experience we want anyone to have, and we truly apologize. We want to review your case thoroughly and personally follow up to make sure this is addressed correctly. Please feel free to email [email protected] with the subject line “TrustPilot-Jojie.” I respond to all emails within 1–2 business days, and I would like the opportunity to work with you 1x1 to review the billing history and refund status in detail. Thank you, and we hope to help resolve this for you.
If I could give this SCAM of a company zero stars, or negative stats, believe me I would. They are such a complete scam. They charge you $135 a month for NOTHING. Nothing at all. No meds, nothing shipped, nothing. Do NOT do business with them. It’s been almost a year and I’m still dealing with my cc company with their recurring fees. Total scam.
By L A.
Response from Zealthy· Dec 8, 2025
Hi there, I’m truly sorry for the frustration and ongoing issues you’ve experienced with charges and not receiving any medications. I understand how upsetting this must be, especially dealing with it for so long; that’s not the experience we want for anyone. Your feedback is important and helps us see where improvements are urgently needed. Please feel free to email [email protected] with the Subject Line 'TrustPilot-Jojie'. I personally respond to all emails within 1–2 business days and look forward to working 1x1 with you to resolve this issue. Thank you
It’s going good
By Latika B.
Response from Zealthy· Dec 8, 2025
Hi there, we’re glad to hear that things are going well for you! It’s wonderful to know your experience has been positive so far, and we’re here to continue supporting you every step of the way. Thank you for sharing your feedback!
Great experience. Customer service is great very helpful and timey
By Aimee W.
Response from Zealthy· Dec 8, 2025
Hi there, we’re thrilled to hear you had a great experience with us! It’s wonderful to know our customer service was both helpful and timely, making your journey smoother and more positive. Thank you for taking the time to share your feedback. It truly means a lot!
