Monday, November 9, 2026 · Customer reviews of US businesses
The Fair Hearing score
Average
5,549 reviews
ZealthySelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
High-quality virtual care including primary care, mental health, metabolic health, and more. Get personalized care from anywhere with or without insurance.
Zealthy (getzealthy.com) has 5,549 customer reviews on The Fair Hearing, with an average rating of 3.2 out of 5.
5,549 approved reviews, newest moderated first
Fast overnight shipping
By Charles P.
Response from Zealthy· Jun 5, 2024
Hey Charles! Fast shipping is always the best. We thank you for taking the time to provide us feedback on how your Zealthy experience is going so far, and we wish you the best of luck on your journey.
I joined Zealthy 4 weeks ago. I started at 213 pounds and I am at 199 now. Zealthy has encouraged me through everything and guided me on this journey! I look forward to my future with Zealthy! Get Zealthy!!
By Tina B.
Response from Zealthy· Jun 5, 2024
Congratulations Tina!! We are so happy to hear that you have lost this much weight. This is just great! We are so happy to be on this weight loss journey with you and we are excited to keep working with you. Thank you for the kind feedback and we wish you the best of luck on your weight loss journey.
I am genuinely so upset with this company. I have been going back and forth with them for a month, paying the $49 fee to get started. A month has passed and no word has been hurt from my insurance. They tried to claim I was not covered. During this time, I was charged for skincare medication I never ordered and only just received a weight loss advisor after 3 weeks of waiting. I am about to have to pay for my second month with no benefits coming out at all. I am very angry.
By Rose
Response from Zealthy· Jun 5, 2024
Hey Rose! We are truly sorry to hear about the experience you've had with our services. We would like to review your account, provide you with an update, and explore available options to address your concerns. Please email [email protected] using the email address associated with your account, and use "TrustPilot" as the subject line. Once we receive your email, we will be more than happy to work with you directly to resolve this issue.
Signed up trying to see if they could help me get a prescription because my health insurance began to deny all weight loss medications after being on it for a year. Every time they sent a message to me it was always followed by them asking if I wanted to order the compounded medication. I asked them if they could help me do an appeal for my prior authorization, and all they did was kept trying to sell me the compound. I also told them in the messages I was not interested in the compounded medication, but they still would push it with their automated messages. If you want the compound I guess Zealthy is affordable which is why I gave them 2 stars, but if you’re looking for someone to work with your health insurance stay away. Also I love the reply so they can try and get my business from me, you got your $50 from me. My review stays Zealthy you can stop pretending you care.
By Daniel
Response from Zealthy· Jun 5, 2024
Hey Daniel! We want to assure you that we are here to help you with your prescription needs and would love to review your account and look into the fee for $49 as well. If you can please email us directly we can work 1x1 together. We look forward to your email!
Zealthy has proven to be a great weight loss program. I received quick responses from the providers and they take care of all insurance needs. My coach reaches out on a regular basis to keep me encouraged and on track.
By F C.
Response from Zealthy· Jun 5, 2024
Yay, we are so happy to hear that all around you are getting the Zealthy experience that we hope all our Zealthy Coordinators, Coaches, and Providers are giving. We wish you the best of luck on your Weight Loss journey and we are excited to work with you further.
The doctors were very attentive.
By Karen O.
Response from Zealthy· Jun 5, 2024
Hey Karen! We are so happy to hear that you have been having a good experience working 1x1 with your Provider. We appreciate your feedback and look forward to working further with you.
Very helpful, quick to respond and honest
By Joani
Response from Zealthy· Jun 5, 2024
Hey Joani! We're delighted to hear that you're receiving the customer service you deserve from our Zealthy Coordinators. We're thrilled to be on this journey with you!
Easy communication with support and fast results!
By H.G.
Response from Zealthy· Jun 5, 2024
Hey there! We are so happy to hear that you are getting the support you need and even more excited to hear you are receiving results. This is great! Thank you so much for your feedback and we can not wait to hear more about your Zealthy Weight Loss journey.
