ZealthyReviews of getzealthy.com

Response from Zealthy· Jun 28, 2024

Hey there Raul, we are so sorry to hear you are feeling this way after using our services. We reviewed your account and see that you are waiting to hear back from your Provider. We have gone ahead and reached out to a Lead Provider requesting them to review your account and answer the question regarding your prescription. We thank you for your patience and want to assure you that a Provider will get back to you within the next business day, at most.

Response from Zealthy· Jun 28, 2024

Hey Anthony! We are so sorry to hear that your order is going to the incorrect address. We want to get your account reviewed right away so we can look into additional options. Please email [email protected] with the email address on your account and the Subject Line "Trustpilot". Once we get your email we will be more than happy to help you further with your order. Thank you!

Response from Zealthy· Jun 28, 2024

Hello Jayne, we are more than happy to help you get your next refill. We do see that you were recently charged your monthly membership fee with us. Your Provider did reach out yesterday with details on your next prescription with us. Please make sure to check out your Zealthy Message Portal for additional details. If there is anything else we can do to help please email [email protected], call us at (877)870-0323, or message us in your Zealthy portal. We look forward to working further with you Jayne!

Response from Zealthy· Jun 28, 2024

Hello, September! We sincerely apologize for the inconvenience you experienced with our services. Upon reviewing your account, we have identified the issue causing this review. We are going to be refunding the recent free and have emailed you the refund details. Please feel free to reply to our email with any questions you may have. We are always happy to help!

Response from Zealthy· Jun 28, 2024

Hey Aliza! We are so thrilled to hear that our services are working so great for you, and now your sisters as well. This is wonderful! We are so excited to have you guys as a part of the Zealthy family. Thank you so much for your feedback and we wish you all the best!

Response from Zealthy· Jun 28, 2024

Hello Samantha! We apologize for the inconvenience you've experienced with our services. After reviewing your account, we noticed that your order was received on June 7, 2024, and you received the first month's order. In many cases, due to state regulations and pharmacy policies, only one month's supply is sent at a time to ensure the correct dosage and to accommodate any necessary prescription changes. Additionally, this process helps us prevent the medication from expiring within the 90-day prescription time frame. Your request for the next month was received on 06/20 and has been filled. We are currently awaiting the tracking details. However, as the entire order was disputed, we have asked the pharmacy to halt the shipment. Once the dispute is resolved, we will ensure that you receive the remainder of your order. We want to assure you that all our medications come from reliable and reputable pharmacies and are safe to use. If you require assistance in receiving the rest of your order, please feel free to reach out to us at [email protected] with the subject line "Trustpilot", and we will be happy to assist you further.

Response from Zealthy· Jun 28, 2024

Hello Maria, we are so sorry to hear that we were not able to get you your wanted prescription at a price that worked for you. The Zealthy Weight Loss membership gives you access to an assigned Provider, a Weight Loss Coach, and pays for us to work 1x1 with the pharmacy and your insurance. Non-GLP1 medications are included in the cost of your membership and are shipped directly to your home. However, if you want GLP-1 medication, these are a separate fee, unless bundled together at a lower price. We would love to see if we have any options that can help lower the cost. If you would like additional help please feel free to email [email protected] with the email address on your account and the Subject Line "Trustpilot". We would love to help you further!

Response from Zealthy· Jun 27, 2024

Hey Angela! We are so proud of you and your weight loss journey. Congratulations! We are thrilled to hear that everything is going so wonderfully and wish you the absolute best!