Monday, November 9, 2026 · Customer reviews of US businesses
The Fair Hearing score
Average
5,549 reviews
ZealthySelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
High-quality virtual care including primary care, mental health, metabolic health, and more. Get personalized care from anywhere with or without insurance.
Zealthy (getzealthy.com) has 5,549 customer reviews on The Fair Hearing, with an average rating of 3.2 out of 5.
5,549 approved reviews, newest moderated first
Doing a great job.
By Roxanne
Response from Zealthy· Aug 7, 2024
Hey Roxanne! Thank you so much for taking time out of your day to let us know how your Zealthy experience is going. We are so happy to hear that you are having a great experience using our services. We appreciate your feedback and look forward to working with you further in the future.
Works very well
By Doyle O.
Response from Zealthy· Aug 6, 2024
Hey Doyle! We are so thrilled to hear that your prescription is working for you. Thank you so much for letting us know how your Zealthy experience is going. We greatly appreciate it and look forward to working further with you. We all wish you the best, Doyle.
I feel as if the company makes the whole system quite confusing and i don't really think it's really necessary to pay all that money for the membership when theres not anything I do extra on that.
By Nichole H.
Response from Zealthy· Aug 7, 2024
Hey Nichole, thank you for reaching out to us with feedback on how your Zealthy journey is going. You do pay a monthly weight loss membership fee to be able to have access to a Provider, and Weight Loss coach. As well as having us work with the pharmacy and if requested your insurance directly. If your insurance does not cover your prescription, we can prescribe non-GLP medication, free with your membership, or GLP medication that comes at a separate fee. If there is anything we do to help you with your membership or a recent order please email us at [email protected] with the Subject Line "Trustpilot" and we would love to help you further!
First, I was charged the instant I inputted my payment information, which I didn't expect. Second, site boasts many options that are not available except via sent links that fail to work. Almost 1 month in and I have yet to get any medication.
By Marina C.
Response from Zealthy· Aug 6, 2024
Hello Marina! We are so sorry to hear that you have not had the best experience using our services. We have made sure that your membership is active so that your Provider can help you further. Once they review your account, they will reach out to you in the Zealthy portal. If there is anything further we can do to help please email [email protected] with the Subject Line Trustpilot and we would love to help you further. Thank you!
I was very skeptical skeptical at first, but I was patient. I followed the process. I waited through the process and I’m glad I did. I ended up getting it in the mail and I can’t wait to start. My journey responded every time I had a question and I was very impressed with that, I would ask a question and it was answered within five minutes. Great customer service that’s what made me stick with this company because of their customer service. Thank you.
By Leslie C.
Response from Zealthy· Aug 6, 2024
We are so thrilled to hear that your Zealthy experience is going so great, Leslie! This is exactly what we love to hear. We are so excited to have you as part of the Zealthy family and can not wait to hear more about how your journey goes. Thank you for your kind feedback, Leslie.
My doctor has not sent my prescribed medication to the pharmacy. I've called twice and twice been told just to wait for a message in the app
By Lisa H.
Response from Zealthy· Aug 6, 2024
Hello Lisa! We are so sorry to hear that you have yet to receive an update from us regarding your prescription. We have reached out to both your provider and a Lead Provider asking them to reach out to you as soon as possible with an update. We again apologize for the delay but want to assure you we will do everything we can to help you further.
I have had such a wonderful weight loss journey so far. I started in at 183 and am no down to 174 in 3 weeks. I couldn’t be happier. I recommend this to all my friends struggling with weight loss.
By Helen G.
Response from Zealthy· Aug 5, 2024
Congratulations on your weight loss journey Helen! We are so excited to hear that your journey so far is going so great and look forward to working with you and helping you feel and look your best. Thank you for your feedback, Helen!
Unauthorized charges made repeatedly; no product received. Asked for a refund and cancellation of account, and was ignored. Hundreds of dollars essentially stolen. Filed a complaint with the better business bureau.
By Amanda L.
Response from Zealthy· Aug 5, 2024
Hey Amanda! We are so sorry to hear that you have been charged for our services when you are no longer needing them. We have made sure that your memberships with us are canceled and have refunded the recent fees. We have emailed you the refund details. If you have any further questions or concerns please respond to our email. We all wish you the best Amanda and look forward to working further with you and resolving this issue.
