Monday, November 9, 2026 · Customer reviews of US businesses
The Fair Hearing score
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5,549 reviews
ZealthySelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
High-quality virtual care including primary care, mental health, metabolic health, and more. Get personalized care from anywhere with or without insurance.
Zealthy (getzealthy.com) has 5,549 customer reviews on The Fair Hearing, with an average rating of 3.2 out of 5.
5,549 approved reviews, newest moderated first
The whole process has been pleasant, easy and successful so far. Very happy with the process
By Laura
Response from Zealthy· Sep 6, 2024
Thank you for your 5-star review, Laura! We’re thrilled to hear that your experience has been pleasant, easy, and successful. We're here to support you every step of the way!
So, I can’t really give a true rating on experience just yet, but Zealthy keeps emailing me for a review so here it is. I’ve only been on the meds for 3 weeks and haven’t seen any weight loss and I haven’t experienced any side effects. I’m on terzepatide 2.5/week. I gave it 2 stars for now because it was extremely stupid expensive and I regret choosing Zealthy to start this journey after finding out about entirely cheaper options, but it was a very easy process to receive the medication and dosage plan and to get started. Of course I will update after I finish my first 3 months.
By Emily M.
Response from Zealthy· Sep 6, 2024
Hello Emily! Thank you for taking the time to let us know how your Zealthy experience is going so far. We are saddened to hear that the prescription you currently have is more than you expected to pay. We do our very best to provide you with the lowest cost but also only work with partner pharmacies that use FDA-registered suppliers to ensure prescriptions are properly developed, processed, shipped, and delivered. If you are not seeing the results you want so far, we do suggest reaching out to your weight loss coach as they are going to have great eating, exercise or other tips that can help you reach your goal. You can also reach out to your Provider to see if they have any suggestions. If there is anything else we can do to help please feel free to email [email protected] with the Subject Line "TrustPilot" or call us at (877)870-0323. Any of our Zealthy Coordinators would love to help!
I love ZEALTHY! Not only did they get my prescription approved by insurance but the timely manner of which things are filled and questions are answered is truly wonderful. The staff are polite and knowledgeable and they are there for your health and well being. They are reasonably priced and I highly recommend all to join!
By Molly B.
Response from Zealthy· Sep 6, 2024
Hey Molly! We are so excited to hear that you are having such an awesome experience working with the Zealthy team and that we were able to get you your order at a price that works best for you. We thank you so much for your kind, helpful feedback. We truly appreciate it and can not wait to work 1x1 with you further
They charge you for the membership before they tell you the meds aren't included. Then after they trick you out of that money they won't refund it even though it is only an hour into the membership. Don't trust them. If they are willing to deceive you to get 180 dollars I would not trust the meds they send.
By Tina O.
Response from Zealthy· Sep 6, 2024
Hello Tina! We are so sorry for any confusion regarding how our program works. You do pay a monthly weight loss membership fee to be able to have access to a Provider, and Weight Loss coach. As well as having us work with the pharmacy and if requested your insurance directly. If your insurance does not cover your prescription then we can prescribe non-GLP medication, which comes free with your membership or GLP medication that comes at a separate fee. We do not see a charge for $180 on your account. If you are seeing one on your bank statement, then please reach out. Since you are not using the service going forward we have refunded the $49 initial charge and you will see $49 back on your card within the next 5-7 business days. If you need any further help please feel free to respond to the email we have just sent you.
Very brief but very informative
By Brooke P.
Response from Zealthy· Sep 6, 2024
Hello Brooke! Thank you so much for taking time out of your day to review us and provide feedback on how your Zealthy experience is going. We are thrilled to have you a part of the Zealthy family and can not wait to help you achieve your goals.
It’s an easy process. Staff is friendly and helpful
By christi
Response from Zealthy· Sep 6, 2024
Hey Christi! We thank you so much for taking the time to reach out and let us know how your Zealthy experience is going. We are so happy to hear that you are having such a pleasant experience working with the Zealthy team. We try and make the process with us as easy and smooth as possible and we are ecstatic to hear that the process is going as it should. Thank you again for your feedback and we look forward to working further with you.
Charged me 49$ I immediately contacted them trying to get a refund. I didn't even complete the initial assessment so they've been non stop emailing me and texting me. I replied to every email sent telling me that I needed to complete the assessment saying I wanted a refund. Because I haven't completed the assessment I can't even log in to cancel and further recurring payments because it won't let me see anything but the stupid assessment. When support finally responded to me a day later they told me they couldn't refund me because some had already reviewed my account. The review only happened 30 minutes before they finally responded to my request for a refund.
By terryn 9.
Response from Zealthy· Sep 6, 2024
Hello Terryn! We are saddened to read that you have not had the best experience using our services. We understand wanting a refund if you are not going forward with our program. We would like to review your account and see if we are able to offer you a refund on this $49 fee. If you can please email [email protected] with the email address on your account and your date of birth. Also, please make the subject line "Trustpilot" so our team gets your email. We look forward to working with you further.
I am a Zealthy fan and I was on them when I first started my journey to lose weight and I’m back even though they’re was a little bit confusing situations with my medication they worked on it and figured out what was causing it they immediately took action and finally figured out what was happening and fixed my issue and now my medication is on the way and I’m back on track with my weight lost journey so join Zealthy they will help you get through the process of losing weight and getting you as much of a discount as humanly possible! Go Zealthy fan for life!
By Bigcat
Response from Zealthy· Sep 5, 2024
Hey BigCat! We are so excited to have you a part of the Zealthy family. We are thrilled to hear that even if troubles arise that the Zealthy team is able to get everything squared away. We all thank you so much for taking the time to reach out to us and let us know how your Zealthy journey is going. We all appreciate your kind, helpful feedback and can not wait to work further with you on feeling, looking, and being your best self.
