Monday, November 9, 2026 · Customer reviews of US businesses
The Fair Hearing score
Average
5,549 reviews
ZealthySelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
High-quality virtual care including primary care, mental health, metabolic health, and more. Get personalized care from anywhere with or without insurance.
Zealthy (getzealthy.com) has 5,549 customer reviews on The Fair Hearing, with an average rating of 3.2 out of 5.
5,549 approved reviews, newest moderated first
Great customer service, with very prompt and helpful response
By Samantha
Response from Zealthy· Sep 17, 2024
Hey Samantha! We are so happy to hear that you are having such a great customer service experience working with the Zealthy team. We are so excited to be on this journey with you. Thank you so much for your feedback, Samantha! It is greatly appreciated.
quick response
By Courtney
Response from Zealthy· Sep 16, 2024
Hey Courtney! Thank you so much for taking the time to reach out and let us know how your Zealthy experience is going. We are thrilled to hear that we are responding to you quickly and getting your questions or concerns answered. We appreciate your feedback and look forward to working with you further in the future.
I feel the membership fee is not necessary. I will be discontinuing my relationship with Zealthy. Because of it.
By Marie
Response from Zealthy· Sep 16, 2024
Hello Marie! We are so sorry to hear that our program is not going to work for you. Your monthly weight loss membership fee is to be able to have access to a Provider and a Weight Loss coach. As well as having us work with the pharmacy and if requested your insurance directly. If your insurance does not cover your prescription then we can prescribe non-GLP medication, which comes free with your membership, or GLP medication that comes at a separate fee. If there is anything we can do to help, please feel free to email [email protected] with the Subject Line "TrustPilot" or call us at (877)870-0323. Any of our Zealthy Coordinators would love to help!
This company is a joke. My credit was used FRAUDULENTLY and no one will help me. Just keep telling me that on the sign up page under terms and conditions I agreed the $49 set up fee or wtvr it is was non refundable. I can't get anyone there to seem to comprehend that I Me Stacy didn't sign up for or agree to anything. I would just like my 49 dollars back. That's it.
By Stacy S.
Response from Zealthy· Sep 15, 2024
Hello there! We are sorry that you have to experience all those troubles. We want to check your account and help you resolve this situation. Can you please email [email protected] with the Subject being TrustPilot? Once we get this email from you we will be happy to help rectify this entire issue. Thank you!
DO NOT USE ZEALTHY FOR MEDS. They are the most deceptiveonline site I ever dealt with. Here is how their scam works. They give you a process, (steps to follow) to get pricing, and decide whether to order. Unfortunately the third step is credit card information. Once you give them that information my card was charged, $390 without seeing pricing or autorizing a purchase. Tried to cancel within minutes but they said they could not as the order was already sent to pharmacy. Order was received overnight, (Faster than Amazon). I tried again to cancel, but now of course they wouldn't accept a return on their product. Truly BAD company with an incredibly deceptive website. I have disputed charge with my Credit Card, and contacted the CT AG's office. Stay way from ZEALTHY
By Thomas V.
Response from Zealthy· Sep 15, 2024
Hello there! We are sorry that you have to experience all those troubles. We want to check your account and help you resolve this situation. Can you please email [email protected] with the Subject being TrustPilot? Once we get this email from you we will be happy to help rectify this entire issue. Thank you!
Out of a three month subscription I got one month of medication. The other two months I got an error with no help. Wasted money
By Cp
Response from Zealthy· Sep 15, 2024
Hello there! We are sorry that you have to experience all those troubles. We want to check your account and help you resolve this situation. Can you please email [email protected] with the Subject being TrustPilot? Once we get this email from you we will be happy to help rectify this entire issue. Thank you!
I don't like how you miss represent you 3 months medication deals, your force a person to buy 2 months subscription even if they already purchased the 3 month subscription
By Jeffrey R.
Response from Zealthy· Sep 15, 2024
Hey Jeffrey! We sincerely apologize for the misunderstanding that you have encountered. No worries! Our team refunded for the additional 2 months of subscription since you have already upgraded your subscription from August. Please allow 5-7 business days depending on your financial institution's policy for the refund of $216 to appear in your account. In addition, we also updated your renewal date of subscription and it will automatically renew on December 17, 2024. Please feel free to reach out if you need any help. For immediate response, kindly call us at 877-870-0323 or email us at [email protected]
Trust me go with someone else there are lots of other different companies that you can get medication through without all the additional cost that they charge for the membership and the cost of medication. They caused me to have a lapse in my prescription for more than two weeks and continue to call me and say the same thing of it pending.
By Erica
Response from Zealthy· Sep 15, 2024
Hey Erica! We sincerely apologize for the inconvenience that you have experienced. Upon checking, our team has initiated a refund for the renewal payment of August. This typically takes 5-7 business days depending on your financial institution's policy. In addition, I have noticed that you have scheduled your account for cancellation, it will automatically expire or end on September 18, 2024. We are truly sorry for the experience that you have encountered with us. Please feel free to reach out anytime if you have anything that we can help.
