Tuesday, November 10, 2026 · Customer reviews of US businesses
The Fair Hearing score
Average
5,549 reviews
ZealthySelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
High-quality virtual care including primary care, mental health, metabolic health, and more. Get personalized care from anywhere with or without insurance.
Zealthy (getzealthy.com) has 5,549 customer reviews on The Fair Hearing, with an average rating of 3.2 out of 5.
5,549 approved reviews, newest moderated first
Helpful and good
By Shay A.
Response from Zealthy· Jan 29, 2025
Hey Shay! Thank you so much for taking time out of your day to let us know how your Zealthy journey is going. We greatly appreciate your kind words, and love hearing that your journey with us is going so well.
Staff very helpful
By Tisa P.
Response from Zealthy· Jan 29, 2025
Hello Tisa! I love hearing that you enjoyed working with our team. Thank you so much for your feedback. We all appreciate your kind words and look forward to working further with you.
It’s been a nice experience
By Angela B.
Response from Zealthy· Jan 29, 2025
Hey Angela! I am so happy to hear that your experience with using our program and working alongside our team has been a nice experience for you. All of us are excited to have you as part of the Zealthy family and can not wait to hear more about your successful journey.
I received tirzepitide with 2 different sets of dosage instructions. One from the pharmacy, one from the provider. After multiple attempts to get clarity by using the online portal, I had to figure out the dosage on my own. The vial was in mg but the syringes they sent were in cc/ml. That conversion is a factor of 5. Ex. 2.5 mg = 12.5 units or cc/ml. What's even more frustrating is the section of the online portal under the heading "what to do" stated the dosage at 25 units. At this very moment, I have not received proper attention to the dosage amount. One provider said since I used too much initially they would approve 7.5 mg (37.5 units). The next message from a different person said 27.5 units. It's disgusting that they cannot get it together.
By Vance M.
Response from Zealthy· Jan 29, 2025
Hey Vance! I am so sorry to hear that there has been confusion with the dosage of your medication. The medication received has a generic dosage for the prescription that is automatically put on by the pharmacy itself. We always recommend that you go directly off the dosage given to you by your Zealthy Provider, as depending on the dosage, your specific prescription may be different than what is on the pharmacy bottle. Please use this link to schedule an appointment with the provider to ensure that you are taking the correct amount and to clarify any questions you may have. https://app.getzealthy.com/patient-portal/visit/schedule-visit If there is anything I can do to help please email [email protected] with the subject line "Trustpilot-Lydia" and I will do my best to help!
No complaints
By Verla D.
Response from Zealthy· Jan 29, 2025
Hey Verla! I am so happy to hear that your journey with us is going this well. Thank you so much for your feedback. It is appreciated and we all look forward to working 1x1 with you in the future. Have a wonderful day!
They did not send my second months medication.
By Revonda J.
Response from Zealthy· Jan 29, 2025
Hello Revonda! I am so sorry to hear that you have not received your next order. Reviewing your account, I do see that you are working 1x1 with your Provider and our team on getting a resolution made on this order. We will be happy to work directly with you to resolve this issue so please keep an eye on your messaging section for an update from your Care Team. Thank you!
Great very helpful
By Daniela C.
Response from Zealthy· Jan 29, 2025
Hey Daniela! Thank you so much for taking time out of your day to let us know how using our program has been for you. We are thrilled to hear that when you need us, we are there to help. We all look forward to working further with you and wish you the absolute best!
Great support medication was effective and had fast shipping
By Danielle M.
Response from Zealthy· Jan 29, 2025
Hey Danielle! Thank you so much for taking the time to reach out and let us know how using our program has been for you. I love hearing that you are seeing the results you want and that your order arrived quickly. All of us look forward to hearing more about your sucess and are excited to be on this journey with you.
