Monday, November 9, 2026 · Customer reviews of US businesses
The Fair Hearing score
Average
5,549 reviews
ZealthySelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
High-quality virtual care including primary care, mental health, metabolic health, and more. Get personalized care from anywhere with or without insurance.
Zealthy (getzealthy.com) has 5,549 customer reviews on The Fair Hearing, with an average rating of 3.2 out of 5.
5,549 approved reviews, newest moderated first
Jesus, so.much runaround, like dealing with the IRS
By Blaze B.
Response from Zealthy· Jun 9, 2025
Hello! I am so sorry that you are not getting the help you need from our Care Team. I would like the opportunity to help you and solve any issues you are having. Please feel free to email [email protected] with the Subject Line "TrustPilot-Lydia". Thank you!
So far this has been a great experience. I had questions before I was ready to ask for the prescription. My provider was immediately available to answer my questions and help guide me. Everything arrived promptly with clear instructions.
By Liddy D.
Response from Zealthy· Jun 9, 2025
Hello! Thank you so much for your kind, positive review. I am so happy to hear that everything is going so great and you can fully rely on your Care Team. We are all excited to be alongside you on your journey, and we wish you nothing but success. Thank you again for your feedback!
Wonderful very friendly and easy
By Michael S.
Response from Zealthy· Jun 9, 2025
Hello Michael! Thank you so much for taking the time out of your day to provide feedback on how working with our team and using our services has been for you. I love hearing so working with our Care Team has been a wonderful experience, and using our program has been easy. That is definitely our goal! We are all excited to be alongside you on your journey and wish you all the best!
Simple procedure and fast delivery. Simple instructions and an outreach team that contacts regularly.
By Shiven
Response from Zealthy· Jun 9, 2025
Hello! Thank you so much for taking the time out of your day to provide feedback on how your Zealthy journey is going. I love reading that so far everything is going so great. Having a program that is simple, easy, and helpful is the best, and I am thrilled to hear that we have hit this goal with you. We are all excited to be alongside you on your journey, and we wish you nothing but success.
I signed up for their membership and chose a product to get more information to see if it would be a good fit for me. I was told they would take 1-2 business days to review and that a certified doctor would go over the medication with me and workout a health plan. 3 minutes later the certified doctor approved and issued the medication out to without my consent in the amount of 329.00. I was never asked about my personal insurance which would have covered the medication. After they took my money they proceeded to then tell me about the medication and side effects. I don’t agree with the side effects and can’t choose to pick a different medication that my body might agree with more. I called to try and resolve this issue and constantly got hung up on or sent to voicemail with no return call. This is not how doctors should treat their patients whether online or in person.
By toi
Response from Zealthy· Jun 9, 2025
Hell! Oh my, I am truly saddened that this is how your Zealthy experience has gotten. You should have the option to upload your insurance and so we can run insurance. I apologize that you did not have the option to upload insurance or choose the medication you want, as we normally have set up for our patients. I want to review your account right away to find out why, as well as assist you further. Please feel free to email [email protected] with the Subject Line "TrustPilot-Lydia". Thank you!
Best thing I ever did! Personnel are amazing and willing to help any way they can!
By Katherine W.
Response from Zealthy· Jun 9, 2025
Hello Katherine! Thank you so much for taking the time out of your day to provide feedback on how working 1x1 with our team and using our program has been for you. I am thrilled to hear that working with our Care Team has been such a benefit. I also love hearing that you seeing and feeling the results you want. We are all excited to be alongside you, and we wish you all the best!
They wouldn’t cancel even though I told them to via text, email and phone. Told me I had to cancel via their website, but couldn’t find the link. They ignored me when I told them that. Told me on phone it was canceled and charges would be reversed. This was not the case. They charged me anyway for the subscription. They ALSO double charged me for the initial subscription fee and first shipment of medicine. I’ve had to put 3 charges into dispute on my credit card and block the merchant from all future charges.
By Anne C.
Response from Zealthy· Jun 9, 2025
Hello Anne! I am truly sorry to hear that you are having trouble canceling your membership and with these charges. You are able to cancel the membership by going to your My Profile -- Manage Membership section. If you are still having trouble, please feel free to email [email protected] with the Subject Line "TrustPilot-Lydia" and I will be there to assist. Thank you!
Easy to order
By Patti L.
Response from Zealthy· Jun 9, 2025
Hey Patti! Thank you so much for taking the time to write a positive review of your Zealthy experience. I am so happy to hear that the order process has been easy for you. That is definitely our goal! We are excited to be alongside you and can not wait to work further with you.
