Monday, November 9, 2026 · Customer reviews of US businesses
The Fair Hearing score
Average
5,549 reviews
ZealthySelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
High-quality virtual care including primary care, mental health, metabolic health, and more. Get personalized care from anywhere with or without insurance.
Zealthy (getzealthy.com) has 5,549 customer reviews on The Fair Hearing, with an average rating of 3.2 out of 5.
5,549 approved reviews, newest moderated first
Easy to find and to do it! Thanks
By GENEVA B.
Response from Zealthy· Jul 11, 2025
Hello! Thank you so much for taking the time out of your day to write a kind review about your Zealthy experience. I am so happy to hear that everything is going so easy. We are all excited to be alongside you on your journey and we wish you all the best!
Can refill your prescriptions easily!
By Frostie E.
Response from Zealthy· Jul 11, 2025
Hello Frostie! Thank you so much for your positive 5-star review. I am so happy to hear that your refill process was an easy one. We definitely try our best to make things as easy and simple as possible. Thank you again for your feedback, and we all look forward to working further with you.
THIS COMPANY IS A SCAM. IF YOU LOOK AT THE BBB WEBSITE THEY ARE PENDING GOVERNMENT ACTION. DO NOT EVER USE THIS COMPANY! THEY ARE STILL CHARGING MY CREDIT CARD AND THEN TRYING TO TELL ME THEY ARE NOT. THEY NEED TO BE SHUT DOWN!
By Jaime D.
Response from Zealthy· Jul 11, 2025
Hello Jaime! I am so sorry to hear that you are being charged for our services when you are not using them. I understand wanting to ensure this fee is voided out, and I am happy to help. Please feel free to email [email protected] with the Subject Line "TrustPilot-Lydia". I respond to all emails within 1-2 business days. I look forward to your email and working 1x1 with you. Thank you!
Very helpful and responds to questions very promptly! Thank you!
By Sharon B.
Response from Zealthy· Jul 11, 2025
Hello Sharon! Thank you so much for taking the time out of your day to provide such positive feedback on how working with Zealthy has been for you. I am so happy to hear that everything is going so great and that our team answers your questions quickly. We are all excited to be alongside you on YOUR journey, and we wish you all the best!
I like that they are easy to communicate with and the shipments are quick and easy
By Jamie
Response from Zealthy· Jul 11, 2025
Hello Jamie! Thank you so much for taking the time out of your day to provide feedback on how working with our Care Team and using our program has been for you. I am so happy to hear that your order arrived so quickly and that you can rely on your Zealthy team. All of us are excited to be alongside you on YOUR journey, and we wish you all the best!
Like some of the other people have said. First month was good. Used the medication and then we relocated for work to a state that they do not cover. We thought we had canceled our membership as we were no longer getting the medication, but they continued to charge the monthly fee. Now we are in the process of fighting with them to get a refund. We put in a refund request with customer service and after two weeks of no reply I reached back out and they told me they couldn’t find my account. Which is funny because they confirmed my account was canceled in the original email. Now they say their “systems are down” and it’s crickets. I would stay very, very far away from this company.
By Steve
Response from Zealthy· Jul 11, 2025
Hello Steve! I am so sorry that you are having trouble with your refund request. I am more than happy to help you out. Please feel free to email [email protected] with the Subject Line "TrustPilot-Lydia". I respond to all emails within 1-2 business days. I look forward to your email and working 1x1 with you. Thank you, Steve!
Zealthy has been great. The providers and coaches are responsive. I’ve lost 12 pounds in 6 weeks, right on target!
By Laura O.
Response from Zealthy· Jul 11, 2025
Congratulations Laura!! We are so proud of you and your hard work to be the healthiest, best version of YOU. Thank you so much for taking the time to provide feedback on how working with our team and using our program has been for you. All of us are excited to be alongside you and wish you all the best!
It was an affordable way to get weightloss medication. However, the app is awful and access to any help via a coach or medical professional is lacking greatly. It would take days or even weeks between messages to hear from coaches and providers. Thankfully my PCP was on board and could provide me with assistance when the actually program could not.
By KoozGal
Response from Zealthy· Jul 11, 2025
Hello! I am so sorry to read that this is the experience that you had while using our services. You absolutely should have been receiving updates from your Provider and weight loss coach much quicker. If you would like further help, please feel free to email [email protected] with the Subject Line "TrustPilot-Lydia". Though we could not help your journey I am happy to hear you were able to get it locally and wish you all the best on YOUR journey!
