Monday, November 9, 2026 · Customer reviews of US businesses
The Fair Hearing score
Average
5,549 reviews
ZealthySelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
High-quality virtual care including primary care, mental health, metabolic health, and more. Get personalized care from anywhere with or without insurance.
Zealthy (getzealthy.com) has 5,549 customer reviews on The Fair Hearing, with an average rating of 3.2 out of 5.
5,549 approved reviews, newest moderated first
Been hitting a wall for years! Finally losing weight. Feel better!!
By Vanessa O.
Response from Zealthy· Sep 18, 2025
Hi Vanessa, we’re so happy to hear you’re finally breaking through after years of hitting a wall and that you’re feeling better. That’s a huge win! Congratulations on your progress. Thank you for sharing your success; we’re here to support you anytime as you keep going. Keep us posted. We’re cheering you on!
Wll I feel like I have been helped in every way to insure a healthy weight loss jerney..Thank you .
By elizabeth E.
Response from Zealthy· Sep 18, 2025
Hi Elizabeth, we’re so happy to know you’ve felt supported in every way throughout your weight loss journey! It means a lot that you trust us to be part of such an important step in your life. Thank you for sharing your experience. We’ll continue to be here to cheer you on and support you along the way.
Zealthy is a scam. 1. They are unable to fulfill medication for no reason other than they cannot. No reasons given other than they faced delays then cancel. You are informed this 2 weeks after paying $199 for an approved refill. 2. They still charge you $135 a month even when they cannot fulfill their end of the contract. 3. They attempt to call you at 6:30am even though their hours state they cannot be called before 9am. This violates FTC communication rules. The company is a flat out scam. Google them being under investigation sued by the federal government.
By Jeremy K.
Response from Zealthy· Sep 18, 2025
Hi Jeremy, we’re truly sorry to hear about your experience. It’s clear from your review that you paid for a product that wasn’t fulfilled, were still billed $135 a month after canceling, and even received early morning calls outside of our stated hours, which we understand is very frustrating. We sincerely apologize for the confusion and stress this has caused you. Please feel free to email [email protected] with the Subject Line “TrustPilot-Jojie”. I personally respond to all emails within 1–2 business days and look forward to working 1x1 with you to review your account, confirm any refunds, and get this resolved. Thank you for giving us the chance to make things right.
Charges you months after cancelation
By Lauren I.
Response from Zealthy· Sep 18, 2025
Hello Lauren! I am truly sorry to hear that you have been charged for our services when you are not using them. I understand wanting to receive help right away, and I would love to assist you. I have located your account and refunded you in full. I emailed you additional details. If there is anything else I can do to help, please feel free to reply to my email. Thank you!
They took my $1,000 within one day and said my medication would be shipped within 10 days. I waited 15 days and could not contact anybody and had no information that my medication was shipped. Canceled my membership and my medication and now months later they are still charging me for my membership every month. I have received confirmation from them that my membership was canceled but every time I call into customer service they tell me my membership is active. Stay far away from this shyster of a company! They keep charging your account and hoping that you don't see it. Basically they are trying to steal money from people!
By Jon C.
Response from Zealthy· Sep 18, 2025
Hi Jon, we’re truly sorry to hear about the delay in your medication, the continued charges after cancellation, and the frustration you’ve had trying to get this resolved. That’s not the experience we want for our patients. Please feel free to email [email protected] with the subject line “TrustPilot-Jojie”. I personally respond within 1–2 business days and look forward to working 1x1 with you to get this fully resolved. Thank you for giving us the chance to make things right.
Paid for membership fees and got NO help at all. Total waste of money. Had to cancel hyst to get my meds. Terrible communication & no return messages or calls. Buyer beware
By Beverly
Response from Zealthy· Sep 17, 2025
Hello Beverly! I am truly saddened to read your review and hear that you did not have the experience that we would hope our patients are having. I want to review your account right away and help ensure that any questions or issues you were having are resolved. Please feel free to email [email protected] with the Subject Line "TrustPilot-Lydia". I respond to all emails within 1-2 business days. I look forward to your email and working 1x1 with you. Thank you!
They are super helpful in answering questions fast and the medication comes without fail!
By Ms R.
Response from Zealthy· Sep 17, 2025
Hello April! Thank you so much for taking the time out of your day to write a kind review about how using Zealthy has been for you. I am truly happy to hear that everything is going so wonderfully. I know how important it is to have a trustworthy and reliable company to work with. I am happy to hear we have accomplished this goal with you. All of us are excited to be alongside you on YOUR journey, and we wish you nothing but the best!
I canceled my subscription in July and they are still trying to charge me. I have contacted them by phone and email and every agent has confirmed that they can see my subscription was canceled. I am told that I will receive an email confirming it has been resolved and that has yet to happen. I NEVER received the medication and I had to go through my bank to get a refund although I was told by multiple agents that they were working on my refund. I have filed a complaint with the FTC about this company. If you have had a similar experience I recommend you do the same. My next step will be a lawsuit.
By T S.
Response from Zealthy· Sep 17, 2025
Hi there, we’re very sorry to hear about the ongoing charges, lack of confirmation, and the frustration of not receiving your product. That’s not the experience we want for you. Please feel free to email [email protected] with the subject line “TrustPilot-Jojie”. I personally respond within 1–2 business days and look forward to working 1x1 with you to resolve this as quickly as possible. Thank you for giving us the chance to make things right.
