Wednesday, November 4, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
464 reviews
gettacarSelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Welcome to gettacar! Gettacar makes car buying easy and fun. We save you time and money by alleviating the need of going to a car dealership and haggling for a price. You just go to gettacar.com, choose a car, pick your terms and we’ll deliver it for free. We work with the most reputable lenders in the industry to ensure you get the best terms available. Since we own and recondition all of our vehicles, you can be sure that they are certified and receive a 158 point inspection. At gettacar, you test drive before you commit and you get 7 days to try it out to make sure it fits your lifestyle. On top of that, we also give you a free 90 day, 4,500-mile warranty so you have peace of mind.
gettacar (gettacar.com) has 464 customer reviews on The Fair Hearing, with an average rating of 4.7 out of 5.
464 approved reviews, newest moderated first
Great experience and customer service. Would 11/10 recommend
By Solenny G.
Response from gettacar· Sep 7, 2021
Hi Solenny, glad to hear you had a great experience with us. We'd be glad to help anyone you refer into their next vehicle, you'll both receive $250 once their car is delivered. Welcome to the gettafam and enjoy your new ride!
I would highly recommend to anyone!!! I already can’t wait to buy my next car !!!
By Peter W.
Response from gettacar· Sep 7, 2021
Hi Peter, glad you have an awesome experience buying a car with us. Would love to help anyone you know looking for a vehicle also. If you refer us, You'll both receive $250 when their vehicle is delivered. Enjoy your new car and welcome to the gettafam!
Everything went very smoothly until the car arrived... The paintwork was super beat-up, so many dings and scratches that weren't disclosed or visible in the online photos. One side had been keyed and the interior was also really battered. I guess I should have been suspicious of why there were no interior photos on the listing. I refused to accept the car and now I'm still waiting for my $5000 down payment to be refunded.
By Hannah
Response from gettacar· Sep 3, 2021
Hi Hannah, we are sorry to hear our vehicle didn't meet your expectations. We certainly do our best to ensure the highest quality of used vehicles. We do hotspot minor imperfections for cars on our website and provide 25-30 pictures including interior (which are typically pictured in slots 12-15). We've reviewed the refund which was issued on 9/1 so please expect that back in 3-5 business days from that issuance date. We do appreciate you giving gettacar a chance and should you still be in the market we'd love another shot.
experience was awesome fast and easy ….interest amount was 3x higher than when i got my first car eslewere
By Jalisa
Response from gettacar· Sep 2, 2021
We're so glad to hear it Jalisa! We would love for you to help us grow our gettafam so be sure anyone you know who's looking for a new car too, you send our way. When their new car is delivered, you'll each get $250. Thanks again for choosing gettacar and enjoy the new ride!
VERY EASY PLACE TO BUY A CAR!!!
By Jenny P.
Response from gettacar· Sep 1, 2021
Hey Jenny - Glad to hear how easy our car buying process was! We'd be happy to help any friends/family looking for a vehicle, if you send them our way you'll both receive $250 when their car is delivered. Welcome to the gettafam!
Love the car but felt that the service could have been better. Lots of confusion regarding immediate repairs that needed to be done. Transfer of title from old car completely BOTCHED. After waiting more than 60 days, I received a new tag instead of the registration to transfer my tag resulting in more cost to get the situation rectified.
By Claire D.
Response from gettacar· Aug 30, 2021
Hi Claire - We are glad to hear you love the car, but we are sorry to hear about the issues that arose during your process with gettacar. We'd love to hear more about the situation so we can be sure to learn from the experience and help rectify any inconsistences. Please expect a call from our service team, but should you need anything else, our service number is 888-900-9218.
Tried reach out to get information on a car Took over 3 days to get a reply After reading the reviews about poor customer service. I canned my mind about them. If you are having problems before you buy the car , imagine the device afterwards I think I saved my self a lot of headaches
By Eric S.
Response from gettacar· Aug 30, 2021
Hi Eric, my name is Rob, head of our customer service and I'll be looking into this. We apologize for any lapse in communication. We certainly do our best to get back to everyone in a timely manner. We'll be exploring the situation and will be sure to address any opportunities for improvement. We hope if you're still in the market you'd give us another chance. Thank you for your feedback.
Got my car delivered last week. The process was very smooth. I decided to buy the car on Friday and the car delivered on Tuesday. My contact Cat was very helpful and accommodating. I scheduled a mechanic to check the car during the delivery and intended to do that before I hand over my check. To save their hassle to come back to pickup the car and mine to get money back if it doesn’t check out. However the big boss for delivery did not allow that. Though Cat was trying to make it happen. I ended up paid first and had my mechanic checked the car right after. All is good. I am a happy owner. A shoutout for Cat and Mitch the delivery gentleman.
By S. L.
Response from gettacar· Aug 30, 2021
Thanks for telling us about your great experience purchasing a vehicle through us with Cat! We'd be happy to help any friends or family looking for a vehicle, if you send them our way you'll both receive $250 once their car is delivered. Welcome to the gettafam!
