I got the car of my dreams at a great…
I got the car of my dreams at a great price
By Lashawn B.
Monday, November 2, 2026 · Customer reviews of US businesses

The Fair Hearing score
Excellent
464 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Welcome to gettacar! Gettacar makes car buying easy and fun. We save you time and money by alleviating the need of going to a car dealership and haggling for a price. You just go to gettacar.com, choose a car, pick your terms and we’ll deliver it for free. We work with the most reputable lenders in the industry to ensure you get the best terms available. Since we own and recondition all of our vehicles, you can be sure that they are certified and receive a 158 point inspection. At gettacar, you test drive before you commit and you get 7 days to try it out to make sure it fits your lifestyle. On top of that, we also give you a free 90 day, 4,500-mile warranty so you have peace of mind.
gettacar (gettacar.com) has 464 customer reviews on The Fair Hearing, with an average rating of 4.7 out of 5.
Showing 8 reviews with 2 stars · Clear filters
I got the car of my dreams at a great price
By Lashawn B.
Im not sure why it’s so hard to get in contact with them, I’ve been calling and also sent them a message with no response. I traded my vehicle in that I purchased from them a year ago, and I have a question about my alpha warranty cancellation. Can someone please reach out to me!
By Sharon D.
Car had the SRS light come on 2 hours after delivery, wasn't given my 7 day return policy. Was told to take car to dealer that the warranty would cover it. After taking it to the Honda dealership, they determined the car was in an accident. 1st and last time I buy a car without actually seeing and test driving.
By Brayan C.
Response from gettacar· Jul 26, 2021
Hi Brayan, this is Rob head of our customer service team. We're sorry again about your negative experience. The vehicle history report didn't show any accidents and nothing stood out or led us to believe it was in a previous accident during our 158-point inspection which all our cars go through. Oure team has discussed with you taking care of anything Honda finds with our gettacar guarantee which covers you for 365 days. Please expect a call from us to help continue finding a resolution.
They sold me a lemon. The cars engine and trans was down/ times with previous owner. The carfax didn't show the priceless history it has. Took car to jeep dealership as soon as they ran the vin number. All the bad history came up. With a message from fca to call them because the car is a lemon. Idk how they buy and sell these cars without knowing the actual factual history. Called CATHY who was our rep for the car. She said I do not know any if that info the car fax says this. But the dealer of the truck is showing me in red ink all the history if the car. She says idont know about that. We refuse the car and tell her we don't want it. Now where awaiting another car to give them a chance at redemption. They mess up the paperwork with the previous from the jeep. Just sign the paperwork its all the same. The new car was $300 cheaper so why would it be the same payment and same price for the overall price. It is not should change. We will see how they correct this if not its LAWSUIT TIME. They knowingly sold a lemon truck and will sell to another person. 2017 jeep Cherokee with 49,578miles clean title ler carfax but has BAD HISTORY THATS HIDDEN FROM CARFAX.
By Unknown
Only 2 stars because I was given a vehicle that had mildew in the back seat of the car that should've been taken care of before delivery. And also no Matts on floor and no spare tire
By Marisol S.
Response from gettacar· Oct 5, 2020
We appreciate you taking the time to write us. We thank you for allowing us to make this right as we've handled the detail to remedy the issue. Be on the lookout for a call from our service team to go through the experience with you.
They were helpful up until the car was actually delivered, the very next day I attempted to contact them with no real results. I called the salesman 3 separate times and left messages and then called their main number where I was forwarded to retention who also never answered or returned my calls. Thankfully the issues I wanted to bring up weren’t terrible but I could only imagine what would happen if you discover an issue during your “test drive” period.
By Jen
Response from gettacar· Sep 23, 2020
Thanks for writing us, we'd love to discuss your experience. Please call our customer service team at 215-931-5893 so we can learn and improve our process. Thank you.
I applied days ago and I have not heard anything back, the app keeps telling me my application was submitted and someone will call me during normal business hours and yet no one has called me. I have called and called the 800# and no one will pick up the phone, I have no clue if the car I was interested in is even still available or what’s going on with my application. This is not a fun experience at all 😡
By Louis R.
Response from gettacar· May 27, 2020
Thank you for taking the time to write us. We apologize if our communication didn't reach you. We certainly try our best to respond to all our customers within a timely manner. We hope to help you with your car buying in the future.
I received 3 different delivery times There was underinflated tire light illuminated when vehicle was delivered to me & it didnt go out after putting air in all tires 2x Also I was ask to take the vehicle to the repair shop to have this problem repaired,I feel as though this should have been repaired before the vehicle was delivered to me. The detail was mediocre.my child & myself have done a better detail
By A.Gray