Sunday, November 8, 2026 · Customer reviews of US businesses
The Fair Hearing score
Poor
513 reviews
SpruceSelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
At Spruce, our mission is to build relationships and technology that empower local businesses to serve our customers. From full housekeeping to a quick tidy-up, Spruce is available to customers on demand. For the property manager, Spruce reduces the growing burden of managing multiple vendors and provides security and oversight for the entire property. Spruce helps local businesses build economies of scale in their operations and tech-enabled their business so they can compete in the modern economy.
Spruce (getspruce.com) has 513 customer reviews on The Fair Hearing, with an average rating of 2.9 out of 5.
Showing 215 reviews with 5 stars · Clear filters
As always good solid work; friendlu
By Patricia L.
Response from Spruce· Oct 23, 2025
Thank you for your kind review! We’re so happy to hear you consistently enjoy friendly, reliable service from our team. We truly appreciate your continued trust in Spruce and look forward to your next cleaning!
Thorough and attentive to detail
By customer
Response from Spruce· Oct 23, 2025
Thank you for your wonderful review! We’re delighted to hear you were pleased with the thoroughness and attention to detail. We truly appreciate you choosing Spruce and look forward to Sprucing up your home again soon!
Samira is a professional cleaner who is efficient, respectful, knowledgeable, and timely. She knows every nook and cranny in my apartment and cleans so well each and every time she comes. Samira is truly an asset to Spruce.
By Ilene
Response from Spruce· Oct 23, 2025
Thank you so much for your amazing review! We’re thrilled to hear that Samira continues to deliver such excellent service and care for your home- we’ll be sure to share your kind words with her. We appreciate your continued trust in Spruce and look forward to your next service!
Great attitude and very thorough!
By Phil D.
Response from Spruce· Oct 22, 2025
Thank you for your great review! We’re so glad to hear you were pleased with the service and appreciated the positive attitude and thoroughness. We truly value your feedback and look forward to Sprucing up your home again soon!
Paola did an amazing job sprucing up my place. I work a lot, and so coming home and having to clean, dust, mop, etc is not what I want to do, so I'm very thankful for Spruce & Paola. I hope that I can keep this going with the first person that you sent my way, I could easily get spoiled with this kind of service. THANKS FOR PUTTING A SMILE ON MY FACE AFTER ENTERING MY APARTMENT.
By Lynda W.
Response from Spruce· Oct 22, 2025
Thank you so much for your wonderful review! We’re so happy to hear that Paola made such a great impression and helped put a smile on your face. It’s our goal to make life a little easier (and cleaner!) for our customers, and we’re thrilled you’re enjoying your Spruce experience. We’ll be sure to share your kind feedback with Paola!
Excellent and very much worth the minimal expense. They exceeded my expectations!!
By Millico/William
Response from Spruce· Oct 21, 2025
Thank you so much for your amazing review! We’re thrilled to hear we exceeded your expectations and that you found our service to be a great value. We truly appreciate you choosing Spruce and can’t wait to Spruce up your home again soon!
My cleaner Mery is the best. She is not only thorough, but she is creative, leaving signs that she has cleaned and left her little signs of creative decoration. I love her work and her personality.
By Catherine H.
Response from Spruce· Aug 22, 2025
Thank you so much for your wonderful feedback! We’re so happy to hear how much Mery’s attention to detail and personal touches made a difference during your cleaning. We’ll be sure to share your feedback with her—we look forward to continuing to provide you with quality services in the future! ✨
Cleaning was 10/10! Would definitely book again!
By Sofia V.
Response from Spruce· Aug 18, 2025
Thank you for your feedback! We’re so glad to hear you were happy with your cleaning and can't wait to provide you with a quality experience in the future as well!
