Saturday, November 7, 2026 · Customer reviews of US businesses
The Fair Hearing score
Great
293 reviews
GetRentacar.comSelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
GetRentacar.com is an innovative car rental marketplace that enables local car owners to connect with people searching for rental cars at the most competitive rates. The platform's one-of-a-kind bidding system that simplifies the car rental process, resulting in more cost-efficient prices.
GetRentacar.com (getrentacar.com) has 293 customer reviews on The Fair Hearing, with an average rating of 4.2 out of 5.
293 approved reviews, newest moderated first
Great service! Everything went smoothly.
By Sam_SG
Response from GetRentacar.com· Jul 12, 2022
Hi Sam, Our team is incredibly grateful for the lovely review you shared. We're happy that you enjoyed our service and appreciated our friendly staff.
I am satisfied with the quality of GetRetacar's support. The technical condition of the car was very good. This is not always the standard in Georgia. The contact with the owner of the rental shop was perfect.
By Marek Z.
Response from GetRentacar.com· Jul 12, 2022
Hi Marek, Thank you for the positive review you've given to our service. This type of feedback encourages the team to continuously exceed quality standards!
Everything was fine, they communicating all the way and help me the renting peocess.
By Richard S.
Response from GetRentacar.com· Jul 5, 2022
Dear customer! We are very glad that you liked everything!
Everything was very good, but there is only a problem in the accounting system. I'm glad it was solved with beauty too
By mali Y.
Response from GetRentacar.com· Jul 5, 2022
Dear client, We appreciate your feedback and will take steps to ensure that our accounting system functions smoothly and accurately. We are pleased to hear that our team was able to resolve the issue to your satisfaction. Thank you for choosing our service, and we hope to continue providing you with a high-quality experience in the future. If you have any further feedback or suggestions, please feel free to share them with us.
First i want to thank this company for the very nice car , is perfect at all i advise every one to deal with them
By Eng Amro W.
Response from GetRentacar.com· Jul 5, 2022
Thank you for taking the time to share your positive experience with our company. We're thrilled to hear that you enjoyed driving the car and had a great overall experience with our service. We take pride in providing our customers with high-quality vehicles and excellent customer service, and we appreciate your recommendation to others. If you have any further feedback or suggestions for us, please don't hesitate to let us know. We look forward to serving you again in the future.
Good owner and fast procedure
By Mohammed A.
Response from GetRentacar.com· Jun 30, 2022
Dear Mohammed, thank you for your positive feedback! We are pleased to hear that you had a good experience with our owner and that the rental process was fast and efficient. Thank you for choosing our service, and we hope to have the opportunity to serve you again in the future.
Your contract is not with the company but with individuals renting their cars on this website. We rented a car in Tbilisi, everything went fine at first, the owner delivered the car on time. Then he says that we have to fill in gas (it was completely empty, we worried we would not reach a gas station in time), and pump the wheels. This is something he should have done himself to begin with, at least fix the airpressure in the tires. We drove an hour around Tbilisi to find a place where to get it done as at 8AM everything was closed. We also noticed a warning on the dashboard about the hybrid system (from the very start) and called the owner. He said it should be looked at but that we can just drive further. At this moment we should have cancelled everything. It was raining, a lot, we drove very carefully, 80km/h on a road where you're supposed to drive 110km/h. During one part we got in a LIFE THREATENING SITUATION , the car started slipping on water, I don't want to think what would have happened if my partner didn't do a slipping course in the past. A usual driver would have probably not handled this situation. This could've ended badly for the three of us. We checked the tires after that and they were COMPLETELY WORN OUT. You can't pass the annual technical check with such tires! And for all that we paid 50€ (Toyota Cabrio, not new). OUTRAGEOUS! The company isn't answering, the owner just said he will take that into account.
By customer
Response from GetRentacar.com· Jun 28, 2022
Hi! Thank you for your review, all feedback is important to us and we’re sorry to hear you’ve had such a frustrating experience. As you can hopefully see from our other reviews, your situation is the exception and far from our usual high standards. This makes us all the more keen to make sure this gets resolved and doesn’t happen again. Drop our customer services team a message at [email protected] to let them know all the details and we promise you we’ll tailor a satisfactory resolution for you.
Everything was great, car was delivered on time, in good condition and clean.
By PETROSJANA S.
Response from GetRentacar.com· Jun 27, 2022
Hi! We can’t thank you enough for the kind words about our service. Your review means a lot to us and lets us know we’re on the right track! To show our appreciation we’d like to offer you a 7% promocode for your next trip. Please provide your booking number and contact information so that we can provide it to you. Looking forward to seeing you again soon and thanks again!
