GetOEMParts.comReviews of getoemparts.com

Order a part 1 week ago was told it would be here by now. Still no part and the status of the order just says in progress no eta. I have sent messages and no response from the company. But they did take my money fast.

Bought an egr valve for a 6.7l powerstroke, told 2-4 days before shipping. 5 days later after not hearing anything I ordered another one from a local parts store. I emailed getoemparts to cancel my order, they told me it was already shipped and I would have to pay to send it back if I wanted to return it. Pathetic customer service.

This is a scam, I was stupid not checking the reviews I filed with my credit card company

I ordered my coil springs Nov 1, 2023 and contacted them on Nov 6, 2023, due to the 3-4 day statement of shipping. I had no springs and there phone number was not working so I thought I was getting scammed. I was 100% sure I was. They have a few bad reviews that I found as well. Chat Tony, told me I was getting my springs, but tracking said different. I was upset and I had an attitude. I received my coil springs today Nov 18, 2023, as they promised. I was extremely happy that I didn’t get scammed. Huge thank you for being trustworthy and honest. I regret my attitude and my untrusting behavior. Company is reliable. Thank you GETOEMPARTS.COM

I amverry happy with Service and Mails from that Company i wil Shopping again. Top Company. Kind regards Jo

3 weeks with no information, no parts, all while they had my money in their hands. Only information ever received was after countless attempts to connect with online chat service (which would work 1 out of every 10 tries). Never proactive updates, only reactive after I got through the chat. All information given was always vague and useless. Was first told via email 1 week after order placed that one part was unavailable and they would have to adjust invoice and shipping. 2 weeks later still no adjustment or refund for that part/shipping. Once I was able to get through chat system, was told order was on hold but individual that could help me had left for the day. Then told they would have someone get back to me with further information. Very disappointing service. Not at all reliable.

Tried to charge me $500 for shipping 4 mud flaps and 2 very small running boards for Buick Enclave......then I read the reviews. Stupid me. Charged back my card. Don't order.

Order# 489343. I wish I would have checked the reviews here before ordering. They say parts are available but they really not. Their website says "Ridiculously Fast Shipping" but the lie detector says THATS A LIE! Placed my order over a week and order still shows "In progress" so I reached out to customer service, which by the way, they don't have a number you can call, only live chat support, I was greeted by online representative, William Fernandez, he looked into my order and told me that there was a delay with the manufacturer and that they should be getting the part within 3-5 days, which meant I would have to still wait another week or two before I get my part, that's a wait of a month to receive a part, I asked if there was a discount for such a long delay and he said "No", then I asked if they had a customer service number I can call into, he said "they are not equipped with phones for customer support" so I asked, then how can I speak to a Manager and he said "Hello, how may I assist you?" hahaha WOW, they are a joke! that's when I realized that there's no way I can trust this company with their horrible smart a$$ customer service reps, so I cancelled my order. DO NOT BUY FROM THIS WEBSITE!