I have not received any information on…
I have not received any information on the shipment of my order. They will not respond to emails or voice chats. Do not order from this place!
By Richard M.
Saturday, November 7, 2026 · Customer reviews of US businesses
The Fair Hearing score
Bad
505 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Genuine OEM parts at wholesale prices. Keep your vehicle running in top condition by using only OEM parts.
GetOEMParts.com (getoemparts.com) has 505 customer reviews on The Fair Hearing, with an average rating of 1.8 out of 5.
505 approved reviews, newest moderated first
I have not received any information on the shipment of my order. They will not respond to emails or voice chats. Do not order from this place!
By Richard M.
I ordered a fuse box for 2008 suturn out look xr but it is broken they don’t put any protection in side I try to call them but is hard to contact them I chat and I don’t have any answer
By Jose
I ordered a part for a different model than I needed. Getting someone to help from this company is very difficult. The want you to email them or use their 'chat feature'. Well I have been on the chat feature for over an hour (now on the third day) without being helped. They have a queue counter that always starts me out at 8 and wont move past 7.
By DYacob
I ordered a windshield wiper arm and expedited shipping and no windshield wiper and no return email. I will shop somewhere else from now on! fkrs!
By Cynthia M.
I ordered a part for my F250, verified by the VIN. The wrong part shipped. Good luck getting a refund "within 20 days" cause you can't reach a person to get a RA# that is required. Their "Live Chat" is a joke and the phone number is a message stating there is no one there to speak to you. The only reason they got one star, is you have to leave something. Never again!!!!
By Jon
Order a part never received it will not answer emails so I got scammed
By E R.
Part arrived broken have tried all the contact options they have and never get a response
By Devon M.
Everytime I ordered from them, their site says IN-STOCK for what I need! Then once I place order and the money comes out my account I get a email saying some of my parts had to be special ordered and Gonna take longer! Send them a email complaining about the issue and the urgency of needing my parts and their site says in-stock is the reason I bought from them and they respond with “oh I am sorry, our website states some parts are subject to that” just in slight different words! They will not get any more business from me! By far one of the worst online companies to buy from
By Anthony F.