Saturday, November 7, 2026 · Customer reviews of US businesses
The Fair Hearing score
Great
532 reviews
NotionSelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Protect what you love with Notion. Monitor your home, apartment, vacation property, or small business with a single sensor, no matter where you are.
Notion (getnotion.com) has 532 customer reviews on The Fair Hearing, with an average rating of 4.1 out of 5.
532 approved reviews, newest moderated first
I have not tested the magnets. But I know they work.
By Henry D.
Response from Notion· Sep 14, 2021
Hi Henry, Thanks for your review! We certainly trust your system is working as expected, and I'm glad to hear you've had a positive experience so far. Still, I'll be in touch with a separate message to help test if you would like assistance with that process at all. Best, Julian
Notifications pop up 2 mins after door is actually opened
By Santiago
Response from Notion· Sep 13, 2021
Hi Santiago, Thanks for your review about your Notion system! I'm sorry to hear that your alerts sometimes take a couple minutes to come through. That timing can be affected by the WiFi signal in the home, the signal to your phone as well as some processing time along the way. Perhaps try switching your phone from mobile data to local WiFi to see if that improves things. Otherwise I'll be in touch with an email to check in. Feel free to respond to that and we can troubleshoot this together. Best, Julian @ Notion
The gizmo does not activate. I hate it. It has been a giant pain in the ass
By Andrew Vorder B.
Response from Notion· Sep 13, 2021
Hi Andrew, Julian here from the team at Notion. I understand that you and I have worked together to install your Notion system. I would like to apologize once more for the trouble you experienced with the set up process. Our team is constantly working on updates and improvements to Notion and I will be sure to share your experience with our developers. I will follow up with your most recent email message to share some additional instructions. Thanks again for your understanding. Best, Julian @ Notion
Glad that I decided to get Notion monitoring for my home. The peace of mind is invaluable. I had an issue with alerts and the customer service team was super helpful and very responsive to resolve the problem.
By Marcia
Notion was sent to me when I purchased my home. I did not have a security setup and these devices gave my family and I the sense of security that we needed with a new area.
By Jessica B.
Works well. Had one issue but it was taken care of immediately by the care team. I highly recommend
By Kaitlin M.
Response from Notion· Sep 3, 2021
Hi Kaitlin, Thanks a bunch for your kind feedback! Our team is happy to help out if you ever have any other questions we can answer about your Notion system. Best, Julian @ Notion
We were introduced to Notion when we purchased our home. Since then, May of this year, we have had a couple of interactions with Notion. In both instances the issues were resolved quickly and with positive results. When we changed from renters insurance to home owners insurance, we were asked by our insurance agent if we had any “smart” devices in our home. Once I mentioned Notion, I found out Notion qualified us for a discount! So not only do we feel safe in our home with Notion, they’re saving us money too!
By Brian
Response from Notion· Sep 3, 2021
Thank you so much for your kind words, Brian! We really appreciate you taking the time out to share your experience with us. We count ourselves lucky for customers like you, and look forward to working with you again in the future! Best, Carissa @ Notion
Installed per instructions on door. Fails to recognize door is closed
By Scott R.
Response from Notion· Aug 27, 2021
Hi Scott, I'm sorry to hear you're having trouble with the status reported by your Notion sensor! Our team will be happy to help optimize the configuration to make sure everything is aligned. We will follow up with a direct message to troubleshoot. In the meantime, if you recently added a Notion magnet to your installation, make sure that you re-sync your sensor. In the Notion app, click on the sensor in question and then click on the button that says "Sync Task." Best, Julian @ Notion
