SCAMMERS
SCAMMERS, fraud billing department doesn’t let you cancel, there support seems to have a laugh at this, rude,
By Black S.
Saturday, November 7, 2026 · Customer reviews of US businesses
The Fair Hearing score
Great
532 reviews
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Protect what you love with Notion. Monitor your home, apartment, vacation property, or small business with a single sensor, no matter where you are.
Notion (getnotion.com) has 532 customer reviews on The Fair Hearing, with an average rating of 4.1 out of 5.
Showing 64 reviews with 1 star · Clear filters
SCAMMERS, fraud billing department doesn’t let you cancel, there support seems to have a laugh at this, rude,
By Black S.
All of the most recent 15 posts have given 1-star reviews. The company no longer exists. Current TrustPilot rating of 3.2 is misleading. This company is proof that Trustpilot should offer the option of zero stars. I used the Notion sensors for about 7 years. Suddenly, I received a notification that Notion was no longer available in my area (which appears to apply to the entire planet). The notification advised me to toss the hardware. Instantly, the functionality was lost. Not even an email to thank their customers and to apologize for going belly up! Their app disappeared from the App store. Strangely, their website is still up. What a way for a company to cease operations!
By Stevo
I liked this service and have used for a few years but now they no longer service my area and told me to dispose of devices. Has anyone found a similar replacement?
By Deena Snyder P.
I loved the sensors and have them all over my house. I am so sad that the app says that we should dispose of the hardware and uninstall the app. Has anyone discovered a good alternative?
By Jody P.
These got the job done as a subscription-free home monitoring system, but the company is now apparently defunct, the customer service is unreachable, and the app has been deleted, rendering the hardware useless... User beware, look elsewhere.
By Konstantin D.
It worked well for a few years, but now the app says it is no longer functioning in our region, and that I should dispose of all the hardware. Support will not return my messages, nor answer the phone. It was good while it lasted, but I'm shocked and disappointed that they seem to have suddenly dropped all their customers.
By Brian T. W.
Notion facture des comptes inactifs sans possibilité d'annulation ou de remboursement. Malgré plusieurs relances, aucune solution concrète n’a été proposée. Leur politique de facturation est rigide et manque totalement de transparence. Une plateforme qui semblait prometteuse, mais leur gestion des abonnements est une vraie arnaque. À éviter si vous ne voulez pas vous retrouver bloqué avec des frais injustifiés !
By Ruth B.
No communication after order, nonexistent customer support.
By Disatisified W N.