Recommend!
Very easy process. The representatives walk you through the entire thing. Would definitely recommend!
By Bethany R.
Monday, November 9, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
618 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
SavingsSee if you can save by refinancing your auto loan with Mode.ConvenientA faster, easier way to refinance your vehicle, completely online. Just a few clicks could save you money.TrustedMode is backed by GM Financial, so it's financing you can trust. Keep the car you love with a payment you like.
Mode by GM Financial (getmode.com) has 618 customer reviews on The Fair Hearing, with an average rating of 4.6 out of 5.
618 approved reviews, newest moderated first
Very easy process. The representatives walk you through the entire thing. Would definitely recommend!
By Bethany R.
I am still waiting for t gem to pay off my loan with the other company as soon as that’s done 5 stars
By Marvin
Customer service on phone was friendly and helpful, directed me to the website and explained the steps. The system was easy to use, but I misunderstood, thought they were going to be mailing something be postal service. When I hadn’t received anything after a few days I went back to website snd saw I had forgotten a step. Once I completed that step I received an email with the documents I needs to sign and fed back. That worked great!
By Elizabeth
The process was quick and easy!!
By Christine
very professional
By Petrus
At first I was leery whether MODE was actually at part of GM Financial, whether I would get a better interest rate with the dealer or stick with GM Financial. I was extremely nervous but I continued with MODE because “AJ” was so positive that he made me feel better about buying my car online. Further along, Amanda was my lifeline and although I had a few bumps along the way the process worked. Thanks to everyone at GM Financial and MODE for a very successful financial transaction. Dorothy F.
By Dorothy
Exceptional auto financing company. The entire process was quick, easy and smooth. I will definitely be referring this company to everyone I know.
By LaShaun W.
Good experience. Questions that I had about financing options and document processing were answered promptly and clearly. Process was very easy and response times were very satisfactory. Definitely recommend “getmode”.
By Dennis