Everything was so easy!
Everything was so easy!! The customer service is so helpful and answered any questions I had. I called so many times and they were always nice and patient with me! Thank you again!
By Meredith
Monday, November 9, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
618 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
SavingsSee if you can save by refinancing your auto loan with Mode.ConvenientA faster, easier way to refinance your vehicle, completely online. Just a few clicks could save you money.TrustedMode is backed by GM Financial, so it's financing you can trust. Keep the car you love with a payment you like.
Mode by GM Financial (getmode.com) has 618 customer reviews on The Fair Hearing, with an average rating of 4.6 out of 5.
618 approved reviews, newest moderated first
Everything was so easy!! The customer service is so helpful and answered any questions I had. I called so many times and they were always nice and patient with me! Thank you again!
By Meredith
Easy to use quick and awesome! Only drawback was that I could not do a down payment to lower the finance amount at the beginning
By Corrine
Simple and easy- better interest rate than my credit Union
By Chari
Fast secure and easy no hassle.
By James W.
Fast and easy, no hassles for the win!
By Matthew
Response from Mode by GM Financial· Nov 17, 2021
Yes! 🏆
Very friendly and good customer service. Happy with the turn out.
By Loxie
Was a very easy process. Saving a lot of money! Win/Win!
By Marlaine
Response from Mode by GM Financial· Nov 17, 2021
Outstanding!
Impressed with the easinesses of the process. Impressed with the new lower rate and payments.
By Nick W.
Response from Mode by GM Financial· Nov 17, 2021
Great to hear! If there's something we can do better to earn a higher rating, please let us know!